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February 2024 by Cynthia Graves
Horrible customer service
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September 2023 by Fahad Khan
This is my 2nd time worst experience this store location! I orderonline parts and if I return defect parts in warranty!treat u like suspicious whatever u show advance auto emails or case number or orignal invoice they don't trust uToday I bought a parts for my car!and return to old defective parts the lady she denied parts tell its a 10yrs old parts!start investigation like you are thief!I show the email from advance autos in my email!she doesn't look I try to show my case number she denied still said its old I don't wanna return even she didn't check in computer when I bought!I told her I'm not a mechanic this is my car parts if u don't trust comeoutside look at my car I have a only this car!I can show u parts and registration card!it's undermy name she cald her manger!manager talk me he also denied said to me u have overtalk to me I cald him all the time sir!he Pretend me come tomorrow then I decide we return or no it's look like I'm there for looking a job I request to please give me a job stay away this store!I think the respected lady run the whole advance autos company she is over over smart Noone like her in this world I wish someone contact me in advance auto distric manager like !better is autozone or napa they never treat u like this very disappointed this location.
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September 2023 by Max G Shepard
One guy working the counter on Sunday afternoon? Should have a full staff of the busiest day of the week.
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May 2023 by Damian Dabrowski
Stary away!! the don't honor the warranty they sale!!!
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February 2023 by Luke Brennan
Great place! Even their salting and snow plow guys are the Best! One guy was a doctor in Tanzania!
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February 2023 by itsfor mo
Never been to a friendlier or more helpful auto parts store ever. This place puts the rest to shame!!!
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February 2023 by Daniel Garcia
I don't know why Advance hires people that don't like to help a customer and are extremely rude. Especially the one on Mannheim in Franklin Park.
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January 2023 by Chip M.
Battery replacement:))))))). As long as you change it yourself, it is fine. Otherwise, no way that they will step out of the store
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November 2022 by Nelson G Aguilar
There was a good help doing a diagnostic of my car. They have the time to explain each error message and my options. Also, I was done to made my vehicle work better
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September 2022 by Del Rio Remodeling Corp.
the service is bad. They are not friendly and also do not know the names of the pieces.
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February 2022 by Adrian Coss
Great staff I needed a part that it said online they had it in stock but it was missing from the location it was supposed to be at and the guy didn’t give up until he find it. other places would just tell you we don’t have it available and send me to another store.
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January 2022 by DEBORAH ALBERT
Helped me with wiper blades, than put them on for me.
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October 2021 by Alex Britton
Usually have everything I need. Staff is friendly!
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August 2021 by Michael schnaitman
I went there just to price a steering wheel cover but I picked it up for a fraction of the price from $11.99 down to 4.99 bcuz it was discontinued..I couldn't pass it up.
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June 2021 by Paulie Milewski
Very professional nice and knowledgeable. Jason and Armando absolutely wonderful guys always helpful.