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October 2023 by Tim Lopez
horrible I took my car because of alignment issues and it came out worse not only that the traction control was lost in my car, the wheel would suddenly yank itself to the side so I came back told them and they charged me for replacing both control arms saying that was the issue and of course it worked afterwards but I will not be coming back
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September 2023 by Rodolfo Lopez
Great customer service with the whole staff! The manager explain everything I need to know. Got a great deal with wheels and tires!I recommend this store ?
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September 2023 by Suzanne Mazenis-Luzzi
These guys were AMAZING!!! I had a flat tire and made in right before closing on a Tuesday night. They not only replaced the blown out tire they stayed and did the other 3. I needed tires and had an appointment for a different business the following week. They were done in less than hour with all 4. The service was great, the deal on the tires were awesome. Definitely a repeat customer!!!
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August 2023 by Unknown Unknown
Love going to this location for vehicle maintenance. Great knowledgeable staff, super polite, and honest. I don’t know much about cars and the store manager, Alan Garcia helped me so much and I completely trusted him. Would recommend.
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August 2023 by victor gamez
Just brought our car here and I must say, these guys don’t know what they’re doing. Tire was punctured by a nail. We were sent away being told they did not think they could fix it. Brought it to another tire shop and they fixed it in 5 minutes. What a shame.
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July 2023 by Leretha D. Lowery The Real Estate Guru
I recently visited Just Tires in Franklin Park and had an outstanding experience, thanks to the exceptional service provided by Francisco D. Lozano and the rest of the team. I went in for an oil change and to have my control arm fixed, which fortunately was covered by warranty. I cannot express enough how grateful I am that they honored the warranty without any hesitation.From the moment I walked in, the customer service was top-notch. Francisco greeted me with a friendly smile and was extremely knowledgeable and professional throughout the entire process. He patiently listened to my concerns and addressed all of my questions, ensuring that I felt comfortable and well-informed about the work being done on my vehicle.The repair work on my control arm was done flawlessly, and the oil change was completed efficiently. The technicians at Just Tires in Franklin Park clearly demonstrated their expertise and attention to detail. My car has been running smoothly ever since, and I couldn't be happier with the results.What sets this shop apart from others is the phenomenal customer service. Francisco and the other staff members went above and beyond to make sure I had a positive experience. They treated me with the utmost respect, professionalism, and courtesy. They took the time to explain the repair process to me and provided helpful maintenance tips to keep my vehicle in optimal condition.I highly recommend Just Tires in Franklin Park to anyone in need of automotive services. The exceptional level of service I received from Francisco and the rest of the team was truly outstanding. Their commitment to customer satisfaction and their expertise in automotive repairs make them a standout in the industry.Overall, my experience at Just Tires in Franklin Park was nothing short of excellent. Francisco D. Lozano and his colleagues deserve the highest praise for their dedication, skill, and commitment to providing exceptional customer service. I will definitely be returning to this shop for all my future automotive needs, and I will enthusiastically refer my friends and family to experience the same level of service that I received. The best part I got to binge watch law in order
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July 2023 by Kevin Anderson
Went in to have a tire checked since I was loosing air. Kept me updated on everything that was going on and made recommendations for tires that will be needed in the future
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June 2023 by David Britton
Good overall. The staff were nice and the prices were good. It was less than $70 for a full synthetic oil change and tire rotation.
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June 2023 by Deisy Leon
Great customer service! I called for an early appointment and a very friendly team helped me out! I definitely would recommend coming here for any of your car needs! Alan was super helpful and provided great service! Will most certainly be bringing my car here again!
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June 2023 by Hussain Ahmad
Francisco and Tomas both are really helpful and nice. They made my decision easy and also took care of my car quick. If anyone needs there car fix...I would for sure recommend that they come here.
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June 2023 by Wellington Ochoa
I recommend this place for any mechanical problem you need, I have been a customer of Just tires for many years and they have always done a great job maintaining my car. Thank you very much Francisco for always providing good customer service.
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June 2023 by Jason Vega
Alan Garcia did a great job on my car. Very professional and outstanding work. I will be coming back !
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May 2023 by Rubysela Sanchez
I’ve brought in 3 different vehicles now. They keep saying they’re leaking oil. The vehicles range in years. First one was a 99 Chevy Tahoe… oil leaking… we took it to Jiffy Lube on Mannheim for a second opinion, they did an oil change and we haven’t had a problem. We took in a 2014 GMC Sierra… they said it’s leaking oil, we took it to Firestone in Norridge, they successfully did an oil change with no problems…. Today my step son took in a 2011 Cadillac CTS, and he gave my husband’s number and they told him also that his oil is leaking. I’m not sure if they have something against my husband or what, but it seems targeted at this point. It’s been 3 vehicles and they are all leaking, we take them elsewhere and they get the oil change done successfully!? Makes no sense! Complete waste of time! We took the car in at 2 and at 6:30 they notified my step son they couldn’t service it!? We could’ve taken it elsewhere! When I took in our 2014 GMC also, we waited 3 hours for the vehicle and it turned out they couldn’t do an oil change!? 3 hours wasisted, when we could’ve taken it elsewhere! Waiting on corporate to reach out.
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May 2023 by Anna R
Incredibly friendly and courteous and professional. Helped me out immediately after my dealership wanted to schedule an appointment for the following week.
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March 2023 by Sylvester M.
Great service! They took the time to go through all details with me when replacing my tires. Fast service, everything ready in less than 3 hours! I'll definitely come back here for all tire related services!
