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“I ran into some issues picking up my truck at the originally scheduled location at the end of August which was a bit of an inconvenience but Ben Glatz was incredibly helpful and made sure to get everything sorted for us at the Franklin Park location. Through the chaos of what seemed to be quite a hectic day he managed to keep his cool and even cracked some jokes keeping us at ease through it all which we really appreciated!”
“Tina the manager is the BEST..
Great customer service, very knowledgeable and truly a nice person.Explained everything and I was glad to sign up at this location..I even had my sister call Tina to get a storage locker..I'm recommending this place to any and everyone that needs a storage facility..
Keep up the good work..”
“Only used it a couple of times, but this facility is super clean and convenient. Mark was very helpful each and every time I was there. As far as storage units are concern, I really can't ask for more.”
“The people were fantastic - very kind and helpful - and the space was perfect. I could not have asked for anything more, and I would rent from them again without any doubt.”
“Dan was so HELPFUL! He taught me how to use the lock to my storage unit and even carried an item for me to my CAR! My dog even liked him. He’s great. Thank you Dan!”
“David was incredibly helpful, knowledgeable, and professional throughout the entire process. He took the time to answer all of my questions clearly, explained everything in a way that was easy to understand, and made sure I felt informed every step of the way. I truly appreciated his patience and expertise. I highly recommend working with David if you're looking for someone who is responsive, trustworthy, and genuinely cares about providing excellent service.”
“Great service, great prices, I was moving out last month made the process extremely easy. Thought I wasn’t getting a unit after 5pm. I was able to secure one and was move in ready in one hour.”
“My experience at My Mechanic Elmhurst was terrific. They conducted their inspection and determined my A/C compressor went kaput. They also performed the required testing to determine the reason for a Check Engine light.
I brought the car in on Friday and the repairs were completed by Monday morning. Courteous service and they satisfactorily answered all my questions. I will have all of my cars serviced by My Mechanic in the future.”
“Mike is the BEST!! It was my first time here and he gave exceptional service. He explained everything clearly while providing affordable prices. Thanks again! 5 stars all the way!”
7:30AM - 5PM
633 IL-83, Elmhurst
Truck Rentals
“I initially wanted to rent with another company (can’t think of their name at the moment) it was a 20 miles move and the charge was outrageous, my friend said he was going to help me drive that I should just rent from u-haul. The process of rent and return was very easy, no hassle at all. I was able to return the truck within 5 hours even though I rented for 24 hours. I recommend U-Haul.”
“Equipment ran well. Vermeer stump.grinder did well. It does have some trouble driving forward over its own ground piles it made, but all in all, it got the jobs done. Staff seemed to deal.with everyone that came in easy enough. Certainly might use them again if the need arises.”
“Vanessa at the Rolling Meadows location is the ONLY reason for this 5 star review. She is truly a special individual and a genuinely kind person who went above and beyond to help us in every way possible. She was fantastic!
Unfortunately, our experience with U-Haul as a company was the complete opposite. We reserved a 10' one-way truck well in advance for my daughter's college move. During the week leading up to the move, we were called repeatedly—sometimes twice a day—changing the pickup time, location, truck size, or some combination of the three. My daughter, my wife, and I all called multiple times trying to get things straightened out. Each time we thought we finally had a plan based on U-Haul's availability, we'd get another call the next day changing it again. The entire reservation and customer service process was an absolute disaster.
U-Haul as a whole gets 1 star from me. Vanessa gets 5. She turned an incredibly frustrating experience into a positive one, and U-Haul is very fortunate to have her at the Rolling Meadows location.”
“This location is also a repair shop, where they correct anything wrong with the rental, so the truck rented from them runs well. NOBODY wants to be broke down on the road - have used them, G and G Service, 3 times and will continue to do so. Also, nice people to deal with.”
9:30AM - 6PM
210A East Chicago Avenue, Westmont
Truck Rentals
“Aviv was my savior!!! We had booked with two different U-Haul‘s weeks in advance before our move and then two days before we are moving each one of them canceled our reservation, we tried a different rental place and they canceled our reservation a half hour before we were supposed to move. I called him and he found a truck for us and got everything all ready to go and gave us a discount price on everything and I was able to move my kids home with me.”
“Jeremy at Enterprise in Elmhurst provided truly exceptional service. He was welcoming, knowledgeable, and made the entire rental process feel effortless. He took the time to ensure everything was ready and answered all my questions with patience and professionalism. It’s not often you come across an employee who genuinely goes above and beyond, but Jeremy did exactly that. He was the best person I could have worked with, and I highly recommend asking for him.
Thanks everyone over there for handling this headache of an accident, this was by far the easiest experience I’ve had with enterprise in 10 years!”
“The U-Haul employee was extremely customer-service oriented and did an excellent job. Even though the office was about to close at 7:00 PM, I arrived at 6:55 PM, and he still took the time to process my order without making me feel rushed or unwelcome. I really appreciate his professionalism, patience, and dedication to helping customers. Excellent service!”
“This Place is great. In and out quickly. All the employees know what they are doing and the make it easy for you to do your job. They work quickly and the helpful. The parking lot is big. Easy to pick up and drop off. This place is also easy to get to from the I55.”
“I walked into uhaul today and wasn’t having a great morning.I walked to counter and was greeted by KARINA and Carman ,they had a amazing approach,they was calm with me also they help me solve my issue without any frustration.THESE 2ladys are amazing workers I will always recommend them for any assistance.”
7AM - 7PM
2001 W Roosevelt Rd, Broadview
Truck Rentals
“Some friendly staff. We have been renting a uhaul since November every Saturday to move our church equipment. I love when a place remembers you especially by name”
“Good location and although we weren’t given the pick up
Location we wanted by traffic dept this location was solid. Veronica was amazing and made the rental process seemless! Thank you Veronica!”
“I’ve been with Public Storage for many years and the price is ridiculous. It only goes higher and higher. I switched over to U-Haul. The staff is friendly. The facility is beautiful and the price is perfect. I will definitely recommend U-Haul to everyone and never go back to Public Storage again.”
“Picked up a 6 by 12 trailer for my move to San Antonio after doing my pre trip inspection tires were low on air and lug nuts were loose on some wheels other than that everything was fine”
“Made my reservation over the phone. The equipment was ready when I arrived to pick up less than 30 minutes later. Alicia was so helpful and efficient I was ready to go in less than 10 minutes. Great job! I highly recommended this location.”
7AM - 7PM
1975 W North Ave, Melrose Park
Truck Rentals
“Promt service. Neded to rent car dolly and call to check availability. All was set in few minutes with ease. Very good assistance with hook up dolly to the towing car.”
7:30AM - 5PM
446 W St Charles Rd Unit C, Villa Park
Truck Rentals
“This U-Haul location is truly the best of the best. The facility is always clean, the staff is friendly, and above all, the customer service is outstanding. Every experience is smooth, quick, and hassle-free.
I regularly rent trucks from this location for my business, and the team here is simply amazing. They make everything easy and efficient every single time.
Honestly, I’m speechless when it comes to how great they are.
I wish them continued success in their business and all the best in life. Thank you so much for always making things easy for me — I truly appreciate it.”
7:30AM - 7PM
627 S Arthur Ave, Arlington Heights
Truck Rentals
“Absolutely fantastic place to store my items! It's built like an old bunker so it stays relatively the same temperature year round. The customer service is also fantastic!”
“The whole experience was super easy. The owner was super nice and explained how to return truck after hours. I love that it’s in the neighborhood and so convenient.”
“Tony was Great!!! Handled everything over the phone with my rental contract rearrangement and I was able to pick up my truck early. Neil did an Amazing job with getting all the details correct for my rental. I Greatly appreciate all of your professionalism and I will be handling all of my future rental needs with you Guys in Melrose Park IL. Go Ryder.... Very Satisfied Customer Thanks”
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“I love National Lift. They have consistently provided excellent service and exceeded my rental and hauling needs. I use them all the time and will continue to use them as much as I can.”