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November 2023 by Lesia Vasylynchuk
pleasant staff,
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October 2023 by BNF Pros Office Admin
No complaints over here. They have helped my business since day 1.
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October 2023 by jennifer byrd
This bank overdrafted my account with their fees closed my account a few days later didn't even give me a chance to pay it. Also put me in check systems which means I can't open another bank account. A few months later down the line they send me a check cuz they realized it was there mess up. Still in check systems they did not take me out after they realized it was their mess up. It was only by a few pennies when they overdrafted my account how do you put somebody in check systems over a few pennies. Very unprofessional staff I do not recommend this bank at all.
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December 2022 by Anai Vargas
If I could give this bank 0 stars I would, very rude tellers these bankers hate their customers. Always have an attitude.
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September 2022 by Rick Mercedes
This branch hates their customers very rude people going back to chase bank
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August 2022 by Eva Spagnola
I used the outside ATM on July 29th and the steel door closed before I could receive all of my money .I called customer service and they said it could takes up to 90 days to get back my money.I call the bank and asked them when do they balance out the ATM and they didn’t know.This is why the got 1 star I would have given them 0.
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April 2022 by abel Del Rio
Very bad service I called to ask a question and they put me on hold for more than half an hour and in the end they hung up the call.
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January 2022 by ZADOCK JARVIS
If I could, I would give PNC 10 Stars! The 3 poor reviews that are displayed "got my goat" and I couldn't contain myself. Many years ago, the original bank was a small community bank (I don't remember the name) located in a small shopping center near Fullerton and Ashland in Chicago, convenient to my job site. The bank was absorbed by a larger bank during during turbulent times in the banking industry and a branch was opened in Franklin Park in the small shopping center across the parking lot from Jewel (Grand Ave.). This site was convenient to my home. That bank was absorbed by PNC and eventually they moved across Grand Av. into the defunct Blockbuster Video site where PNC is now. I'm just your average "JOE" with small checking and savings accounts; my only association with PNC. I can't even remember the prior bank names BUT what I do remember is that I've NEVER, NEVER, EVER had poor service at any of the bank's incarnations and as an "average" customer, have ALWAYS received nothing but FIRST CLASS treatment from ALL of the people who work there with whom I've had interactions. Like most customers of a business, "poor service" sticks in your mind and you don't forget it, even if it happened 50 years ago!
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January 2022 by Thomas Cahill
They were all good with me. No worries.
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August 2021 by Alex A.
I try to avoid going to banks as much as possible, but once in a while the opportunity presents..:) I was pleasantly surprise how nice welcoming the tellers working in this branch are, I couldn't read the other teller's name but Marta the teller that help me was efficient and helpful. Thank you!
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March 2021 by Paulina Kuzak
Rude branch employees. I went to the pnc bank 5 minutes away in Bensenville and had a much more pleasant experience.
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October 2020 by Marek S
Everytime me or my family come in to PNC we always ask for Agnieszka Warzecha- Zielen! Shes always ready and willing to help us in any situation! Friendly, helpful and speaks Polish which helps alot when it comes to my parents. If you want to bank with PNC you have to ask for Agnieszka!
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May 2020 by Sean Johnsom
Terrible bank, Branch manager was rude and kept only taking young female costumers only. They need to promote the teller supervisor instead.
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April 2020 by Virginia Castleruge
Trying to pay on a credit car . Can never get thru the drive thru...long wait times..
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November 2019 by Darek W.
Sebastian is great and helpful! He was able to help us with all our questions and concerns. He is quick with email responses and calls. I recommend him if you are starting a business account.
