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February 2024 by Vianney Gomez
I have been using Pride for the past 5years and have never had an issue. I will continue to use them.
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January 2024 by Jeri McCullough
Been using them for 9 years never any damage nice to work with. Someone is always at the lot .
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December 2023 by Erik Cheung
Trust the reviews. Good luck.
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November 2023 by Katarzyna Kowalczyk
We were being picked up on a Sunday night at 11:45pm. We called a total of 20 times and did not get an answer. After an hour and a half of waiting for this company we ordered an uber to get to the parking lot. We knocked on the door for another hour before seeing the worker was sleeping in the car and never came to get to us. I would never recommend this service and parking to anyone. I wouldnt take them again for free with their terrible customer service.
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November 2023 by Patty Martinez
I called when I got to door 1 walked outside and the van was leaving. it took 47 minutes for another van to come back. When I called after 30 minutes he said you missed the van. Question: shouldn’t the office that took my first call let the driver to hang there a min for another pickup? Sorry I took a minute to button up my jacket and didn’t see him sandwiched between other vans until he pulled down the road. Long cold wait.
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November 2023 by Katrina Dinicola
I've used Pride Parking for almost 15 years and have never had an issue with them whatsoever. Sure, prices are a bit higher than they used to be, but that's true everywhere. They've always been courteous, professional, and timely. I honestly wouldn't use anyone else for my parking needs at O'Hare!
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September 2023 by Jimmy Atool
A little pricier than it used to be. After picking up my car at night and driving home, the next morning I noticed my car was filthy and covered in sand/silt as if it has been hit by construction water. I also noticed some new, major scratches near the passenger side rear wheel well.It was not like this when I dropped it off the week before and begs the question where was it parked, what happened and why didn't any employee notice?
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September 2023 by Tawni Stone
Leaving a GOOD review because of all the bad reviews, and this was not the case. Left my car for a week, no scratches upon pick up. No broken tail lights or anything else.We arrived 2 hours earlier than original pick up time and there were ZERO problems with return shuttle. Pick up directions were very clear, I don’t understand why people are having such a hard time and saying such bad things. Will 100% use again.
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September 2023 by Marina Paltarzhytskaya
Service is awful. Couldn’t get shuttle for both ways. Has to call Lyft to drive to airport and back. When I called for shuttle they didn’t pick up a phone. I have tried to call for 30 min - no answer. And the worth thing that they do not care! I will never ever use Pride airport parking again.
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August 2023 by Dave Somerscales
Very professional crew! They are super courteous and prompt. They also pay attention to the little things like having your heat or AC for you when they pull your car up.
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July 2023 by Ashley VanOpstall
I have parked here multiple times for varying lengths of time and have had nothing but good experiences! Check-in is super easy, never have to wait long for the shuttle, returning is easy (both shuttling back to the parking lot and having our car delivered to the terminal), can't beat the price. I'm about to book another trip with parking here, won't go anywhere else!
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July 2023 by Leigh Hunter
Great service. Had a duality truck that’s hard to park in the airport area. Pride has parking behind their building. I paid to have the truck valet upon my arrival back to Chicago, called and let him know I was outside and he was already there waiting for me! Thank you for making my trip much easier!!
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July 2023 by BL Y
I always used Pride Parking when I lived in Illinois and always had excellent experiences! I cannot believe there are negative reviews. Now I live in TN, use ATL airport, and am still searching for a trusted long term parking service. I miss Pride Parking and wish you guys were in Atlanta!?
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July 2023 by Marissa F.
When I got there no one was there. The building was locked. On the website there was a number that said was for shuttle. I didn't know it was also for the help desk. I ended calling the number. One person came. They were having problems with the internet. When he register a few people, he left the place unlocked and people were in the lobby, which made me uncomfortable. A second person eventually came after a couple shuttle trips. I had an issue and they gave me an email and they didn't respond back.
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June 2023 by Vasanta Amin
After seeing all the negative reviews, I feel compelled to leave a positive one because that is exactly what I had when I parked at this place last week - everything worked out perfectly. When we arrived, I found a place to park my vehicle, and in no time I was on my way to the airport in a newer shuttle with a friendly driver. On arrival, all I had to do was go to the designated spot outside of Hilton hotel and call them. They arrived in promised time and my car was ready outside for me and my family to hop in and go our way. Couldn't have expected more for the price I paid. I am sure once a while someone can have a bad experience. This is my second time parking at this place - I guess I do not remember anything negative from my first one hence I did the second time :) Just trying to be fair to this parking option which is at a very decent price and provided decent service.