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January 2024 by Left Lane Maine
Quick and easy
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January 2024 by Maria Cosentino
Do not go into this store! They are ripping people off. They wanted to charge me $268 for an upgrade. I went to a cooperate store it costed me $0.00. The staff there doesn’t care at all. This is franchise store. Just terrible they really deserve zeroI appreciate the response. I don’t believe you. This is the second time I’ve been to this store. I gave you another chance. There is no excuse as to why I had to $268 but cooperate charged me $0.00 that’s ripping someone off. The first time I came into your store one of your representatives was taking pictures of me against my will. He was condescending and disrespectful. I was in area and took another chance. I will never make a mistake for the third time. Your store should be shut down. The problems are getting worse.
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November 2023 by JOSUE RODRIGUEZ
Paulina was amazing. She helped me with lines for my extended family. Even though transferring phones numbers is a headache, she got it done and made the switch simple. Thank you so much
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September 2023 by Jeff Ewanio
This is the best T-Mobile store around. It is a corporate store so they can do more in terms of billing and device help. The staff is super helpful and friendly. It does get busy there but they are efficient and the wait is not that bad. The store is clean and they have most of what you want or need. If they do not have it in store they will order it for you. I get screen protectors shipped to the house because they are never in stock. I like this store.
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September 2023 by Melany Perez
Amazing service as always!! The crew is always super kind and helpful. Always get the best promotions and have never had any problems at this location 10/10!!
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September 2023 by Kaif MANSURI
Entire staff was rude and trying to just help out their language customers there were alot of more people waiting in the list and they gave priority assistance to their language people.Especially employee name HECTOR was being karen
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August 2023 by Kelly Valencia
I have had wonderful experiences at this location. Always easy to work with and accessible. Not to mention the amazing customer service from “Litzy“ who I’ve had help me the past occasions I’ve been at this store. If you go to this location request her service you will not regret it not to mention I’ve had horrible experiences with phone companies always overcharging but she is always clear with what you’ll be receiving in your bill and informs you about promotions going on.
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August 2023 by Karen Balderrama
I had an good experience with T-Mobile at the Mannheim Rd location in Franklin Park! The staff was incredibly helpful and friendly. I recommend talking to Litzy she is super friendly who actually seem to care about getting me the best deal. The service is reliable, and I've had no issues with my connection.Highly recommend!
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August 2023 by Karen Padilla
Great service and staff. Thank you tokelsy! She’s an amazing employee and helpful. Would come back again to buy a new phone, watch, etc.
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August 2023 by Maxs Madden
It was a great experience the people were nice and Kelsy was the one who sold me the phone and made it easy for me, will for sure come back again
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August 2023 by na da
great store and helpful staff. thank you kevin hector and litzy
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July 2023 by Bob Vogel
Very clean store. Employees are helpful and friendly too. I would NOT go anywhere else. Very happy with T-mobile. Plus this store is less than 1 mile from my home.
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April 2023 by Salvador Maldonado
Hector & Janet assisted upgrading and transferring all my information to my new phone. Recommend this store.
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February 2023 by Kurtis Dower
Marcos is the man, was having the worst experience with T-mobile until I met him, wonderful communicative skills, highly knowledgeable, and has exceptional customer service skills.
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February 2023 by Simon Rog
Hector & Janet were very professional and knowledgeable in helping me with my phone issues.
