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February 2023 by Amarilis Cales
Horrible, I wanted to cancel the uhaul truck on my app which was not working, they called me and wouldn’t let me explain myself to reschedule another move out date, was extremely rude when I said “ I’m going to cancel “ he said “ okay bye “ wouldn’t even let me finish what I was going to say.
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November 2022 by Karl Poulsen
Horrible customer service. I used the app and all the guy had to do was give me the key. Everything was paid for and supposedly ready to go. He tried making a new contract that was more than what I paid.
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October 2022 by MAGDALENA GERWEL
Went to pick up uhaul truck. Gate was closed so we were not able to leave with the truck. Uhaul should not let u reserve a truck in this location. I will be filing complaint with uhaul
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June 2022 by Pushpak P
Good experience, Tony was very helpful with Uhual rental.
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April 2022 by Sue Saleh
DONT come to this location, guy that runs the place forced me to add insurance when I didn’t want too. Then he requests a gas receipt mandatory when U-Hauls polices doesn’t state that. He was very rude. I was very uncomfortable doing business here.
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April 2022 by Eugene Shchepanskyy
I’m returning van with full gas and owner said I have to show him receipt from gas station. Really? And many many more little things I don’t like . Avoid this place
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March 2022 by Andre Shakom
I had a good experience with Tony at this location. It was easy and quick to pick up and return. He communicated through text and calling and made everything smooth.
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March 2022 by Sandra Rivera
Rude owner or employee I rate it a zero then he text my phone harassing me calling me names because I enter a bad review on him. Told him I didn’t know there was a security deposit and he took it has the issue was with him I told him he is rude.
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February 2022 by Alana Shanley
Would give no stars if possible, scheduled a pick up for Sunday, & confirmed it ahead of time, go to place no one is there, okay no problem, but then I call customer service and they don’t even have the truck that I reserved and paid in full for, 0/10 do not recommend at all
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October 2021 by Kevin Anderson
The gentleman was friendly and nice. Made sure everything was ready upon arrival to pick up the truck
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June 2021 by Juan Rodriguez
It’s a no star for me. Made reservations for a U-hual on Saturday. They said they open at 10 it was 10:40 and it was closed and it’s super confusing it looks like a car dealership. Then I called and nothing. I’m moving so what a waste of time. What kind of business is this very upset.
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June 2021 by Anita Ochkova
Great service. Thank you.
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March 2021 by JamieTronolone
Awesome place to rent a truck from. Tony is an awesome person to work with.
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December 2020 by Steve Miller
The gentleman is so friendly and super considerate. I am so happy to have found this place, and found someone who gavee great customer service and fair price.
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November 2020 by Krista Wroblewski
I was doing a self move and rented a cargo van from this place three times in one week. The gentleman who helped me each time, I’m assuming he was the manager, was extremely helpful and accommodating. I had not planned on needing a van three times and when I made a reservation the third time it was very last minute and they had what I needed. The vehicles (I rented two separate vans) were extremely clean and they ran well, this was a nice change from some vehicles I’ve rented in the past from other locations where you’re afraid the touch the steering wheel and everything kind of smells bad. I hope I will not be moving again too soon but the next time I need a rental truck or van I will absolutely return to this place. One review I saw mentioned the location was difficult to find. I live in the immediate area so I didn’t have any trouble but can see where some could miss it due to it being next to an underpass. It’s located in a used car lot and is IMMEDIATELY west of the underpass on Grand Ave. I would recommend this place to my friends.
