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“I went there to request a replacement debit card. Tina P. handled it with ease. I mentioned that I was having trouble accessing my account online and BAM, Tina figured out the problem, and helped me set up the mobile app. Thank you Tina for the exceptional service.”
“We love the Busey Bank in Swansea, IL. on Sullivan!! Caring, friendly and kind! They are the best in all banking needs! Go above and beyond!??❌⭕️♥️ Thanks for all you do! ?? Jones family”
“So far I've had a great experience with them. I give the bank 4 stars but i definitely give Emily 5 stars! She's a great help n always has a smile! Gotta love her!!!”
“Great, knowledgeable people that work there. They do their jobs above and beyond. Very helpful and always make you feel that your safe and secure with your funds there.”
“Brenda Wagner is an AMAZING manager. She always helps me out to solve my problems. I feel confident to share my issues with her. Also, I like to see her constantly because she makes me feel like I know someone who cares. If there are more than five stars, I will give her more.”
“Wow, what an amazing bank. The ATM was one of the best I've ever been to before! Fast function, cash request denomination, and new money! This branch impressed me! 5 ?”
“I’d like to give a 5 star review to Midland Bank in Smithton, Il and especially Devon, on the front line. We were planning a high school 50th class reunion and we needed to open an account to start collecting funds and writing the necessary checks. There wasn’t anyone else on the committee who was able to find a bank that could meet our needs without a monthly fee for maintaining the account. I had already checked with other banks in town and they had no account that would work so I was very surprised when I went into Midland and Devon was happy to help! He was so knowledgeable about the different account options and was able to open a LivSimply account for us with only a $50 opening balance, no daily balance requirement and no monthly service fee. It’s exactly what we needed and the account was set up in a few minutes with Devon’s expertise! Eight months later our reunion is over and was a huge success. No where along the line was there even a hiccup with how smoothly the transactions went with Midland. Thanks so much to them and to Devon for making this banking experience so easy. I cannot recommend them enough!”
“I have banked with FCB for the last 16 years. It is apparent that FCB truly cares about their customers. The customer service has a small town feel but the professionalism is top tier. Great customer service, top tier professionalism, great rates and many banking options to fit your needs.”
“Used ATM. Great feature they have now is the ability to choose which bill denomination you want to get (instead of getting a wad of 20 dollar bills). You can get 20s/10s or 5s!!”
“Excellent customer service and support from the best of our worlds in our business community and the most important part of our community is the support from the team at this branch”
“Great experience with Mike Siegel at First Federal. I've had many loans at this bank, both personal and for business. Very competitive rates and excellent customer service!”
9AM - 5PM
121 E Main St, Mascoutah
Banks
“I have banked with you all for a couple years now and you guys are a great bank, but the hours. Why do you guys have to open at 9am. Why not 8am when people really need you to. I work 12 hour shifts and get off at 7am. It's hard to wait 2 more hours to just have to get back out to go to the bank. Even your drive thru being open earlier would help us people that work the graveyard shift out a lot. For we do have a lot of stuff to do already at 7 am when we get out of work and waiting for the bank to open should have to be one of them. If walmart can open at 6 am it's not a bad thing you guys open at 8 am, but hey what do i know I'm just an night shift worker.”
9AM - 5PM
406 N Main St, Smithton
Banks
“I have never had such exceptional customer care from a bank. Erin, gives such an amazing personal touch. She calls to find out about unusual activity instead of other banks just blocking cards. She helped with a mortgage auto pay set up that got taken out too soon. She had it resolved within minutes and money back in my account by the next day. I actually, look forward to going to the bank now. And, who says that? Thank you Erin! And, regions bank for hiring the very nice, understanding, smart, efficient, quick to solve a problem quickly and with a smile. She is wonderful, very professional young woman. I dunno much about regions everywhere. But, 51 years old, and this one, is the best banking experience i have ever had in my life.”
9AM - 5PM
1300 N Belt W, Swansea
Banks
“The are always so very pleasant and professional,they treat every one as if you had millions of dollars in this bank. Leadership in this bank has rub off on there Employees. Kind, friendl y ,gentleThere.is nothing they want take the time out and help you with. They are More han a 5 STAR!!!”
“Very very nice the staff are very professional and nice . My experience has been pleasure . And I will recommend anyone to open and account there. Catholic and community has help me so many ways . I just say thank you too all staff . Your overdraft protection help me survive in hard times. Thank you so much .”
9AM - 5PM
4800 W Main St, Belleville
Banks
“I have generally avoided using Regions for my banking needs because my research has shown them to be a fee heavy institution; however, the death of my brother changed that. Because he banked at Regions ( as well as my two sisters), we set up his estate account through Regions. I must say that every employee that l have dealt with has been informative, friendly and helpful. The services provided are excellent, and there are a myriad of locations available to serve me. In future, l may use Regions for my banking needs. At this time, l have already established my regular accounts at another bank.”
“Anna helped me open a business account and used every resource available to get me on the right track. Visiting this branch was by far the best experience that I've had when dealing with any bank. After talking with my banker for only a few minutes, I felt as if I had known her for years.”
“I feel like I am important and that they care about my business. I may have not switched all my accounts to BOB yet but I have plans to. BOB cares about the community and investing local. They keep earning my respect.”
“A strong recommend. Very down to earth for a banking institution. We got our mortgage through them (they service them through First Integrity, a very highly rated company across the river in Missouri) and they were very honest about where the mortgage would be transferred to. The rate was hands down the best I saw anywhere and the fees were even better. The regular dividends on their accounts are also fantastic.”
“I have been a member for 26 years and have never experienced anything but good with the customer service, online banking, loans, etc. As long as I'm alive, they will have my business.”
“I have always received exceptional, professional and courteous service at the SAFB Scott CU Branch. I will drive out of my way to go to the SAFB Branch because I know it's going to be quality.”
“We had a very pleasant visit with small business accounts manager, who answered every one of my questions and I had a lot of questions. He's very nice, polite,funny, straight forward. Helped in every way. Il keeping going and if u try them out u will not regret it. ?”
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“"Most" people don't judge you off your past or drama they heard from an unreliable source. Glad that I was treated with kindness and respect. Thank you Ms.Duffy for remembering me and quickly assisting me with my banking needs! Still my favorite 'banking buddy' p.s. I read that on your pen didn't come up with the term.?”