Goodwill Industries of Northern Illinois is a not-for-profit organization that operates 12 retail stores in northern Illinois and southern Wisconsin. The organization's mission is to create opportunities for individuals with barriers to enhance their lives. Goodwill funds job training programs, employment placement services, and other community-based programs by selling donated clothing and household items. In 2023, Goodwill Industries of Northern Illinois served 27,963 people in the communities it serves and employed over 750 people in retail and mission programs. The organization's stores are located in northern Illinois (Rockford, Machesney Park, Freeport, Sterling, DeKalb, Ottawa, McHenry, Huntley, Crystal Lake, and Algonquin) and Beloit, Wisconsin. Customers have mixed experiences with Goodwill stores. Some report that the Freeport store is the cleanest and most organized, with friendly and hands-on management, while others have noticed a recent shift in the organization, with employees seeming less engaged and prices increasing significantly. However, Goodwill's mission of supporting job training and community programs remains at the forefront, and the organization continues to be an important resource for families, seniors, and those with lower incomes in the region.
April 19th stopped in on our way to Rockford, nice clean goodwill
July 2023
Great organization, selection of inventory changes often enough, the staff are friendly and excited to help.
July 2023
It was a very muggy July afternoon, and my daughter sought a fun new toy. We arrived at Goodwill and she found many nice items. I shall return in the future!
