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“I rented 2 lockers there for four years storing laundry equipment that I realized I would never use again. Because I’m out of town I was concerned how to get rid of the equipment. They immediately found a local source who hauled it all away for free. When I was expecting to open my check later for my $50 security deposit I was surprised to receive a check for $325. Apparently I overpaid over the years not realizing it and their honest accounting closed the issue. Thank you again for helping me with my storage needs.”
“I was given good care by the on-site person in charge of A-1 Mini Storage in Freeport, IL. I think her name is Ellie. I contacted her and asked if she would check on my storage unit because it is not easy for me to go to the storage area due to some limitations of mine. She walked way back to my unit and checked on it, and reported back to me, which was very helpful. Her help eased my mind. And, she was very nice and gracious to me. In this era of people doing just their minimal job, this worker understands how to go the extra mile for customers. I will continue with storing my items with this organization because of the good care I received.
Regards,
Tom S.”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
“I had an outstanding experience at CubeSmart, thanks to Andy’s exceptional customer service. From the moment I arrived, Andy was professional, friendly, and genuinely committed to making sure all my storage needs were taken care of.
One thing that really stood out was how clean and well-maintained the facility is. The property is spotless, and it’s clear that great attention is given to keeping everything organized and secure. I also appreciate the comfortable ambient temperature throughout the facility, which makes accessing and storing items much more pleasant, especially during extreme weather.
Andy went above and beyond to answer my questions, explain my options, and ensure I had a smooth experience from start to finish. It’s rare to find this level of service and professionalism. I highly recommend CubeSmart to anyone looking for a clean, comfortable, and well-managed storage facility with truly exceptional customer care.”