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November 2023 by Derek K.
Extremely unsettling shopping experience. My girlfriend and her friends were visiting from out of town and as they shopped, the man working kept asking them very personal questions about themselves. Then while they were each checking them out, he asked them each individually what cross streets they lived on, repeated the cross streets out loud as if memorizing them, then looked at each of their receipts for a strangely long period of time, as if memorizing the information. The shop itself is fine, but they shouldn't be making their customers feel unsafe.
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December 2022 by Google user
This was by far my favorite jewelry store in Galena. There were many options available in all sizes sorted very well and organized. Real sterling silver jewelry. There’s a variety of styles to choose from. The man at the register was very kind and friendly. They also have an upstairs with holiday decor all year long. Loved the place so much I came back to buy more rings.
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December 2022 by Chela
This was by far my favorite jewelry store in Galena. There were many options available in all sizes sorted very well and organized. Real sterling silver jewelry. There’s a variety of styles to choose from. The man at the register was very kind and friendly. They also have an upstairs with holiday decor all year long. Loved the place so much I came back to buy more rings.
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July 2022 by Tiffany K.
This store caught my eye when I was downtown this past weekend shopping on our last day in galena. As soon as I walked in it smelled horrible of BO. I almost left immediately but thankfully in the other section of the store it smelled better. I had collected a few small items (2 things to be exact) in my hand and went back to look at a bracelet to match another item I had. The man continued to follow us through the store and He then almost demanded that I let him take it to the counter. Which he took it anyways. Even though I was trying to match something that I wanted to get as a set. One of my friends said god does he think we are going to steal it. When we checked out I almost said I do not want these items. Because of that fact! While my friends were checking out I tried on a ring and held onto it until I got to the counter to check out. I had to make it very clear I did not want the ring showing that I put it back. He was very pushy about buying the ring. I went to several other little shops downtown galena and never had a experience like this. I wouldn't even give this place a star. I'm glad he gave me a business card so I can leave this review for them. I will never go back and I will make sure I tell others how they made me feel!
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January 2022 by Todd
They had some kitschy items and an interesting jewelry selection. The proprietor didn’t seem too interested in engaging with us.
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November 2021 by Krista Stark
I was so surprised by the treatment I received while at this shop, that it prompted me to leave a review. Now that I am reading them all, We all have the rude counter lady in common. She spoke badly to not only me but a few others while I was there. She then mistreated a fed ex delivery man who was just trying to make his delivery to her shop. I never made a purchase, even though I wanted to before all the verbal abuse. But at the end of the day I will not support a business that doesn't not value it's customers! If this woman is not the owner, the owner is a fool for keeping her employed there! Way to many shops on that strip that appreciate there customers to shop here!?
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November 2021 by Barbara Hill
The women who works here is rude. I've noticed other reviews same as I am. She accused my friend of trying to steal items. It wasn't true, the store clerk was critical of other stores. She didn't like that I was wearing a mask in the store, if you want to be safe don't shop in this store. The owners are losing money because of her. I talked to the person who works in the chamber of commerce, they will speak to the owners and tell them that they should not criticize other stores.I wish I could give this store a negative star review.
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November 2021 by Tim Bockes
Glass hot air balloons ? Best gift ever!
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November 2021 by Kim Nooncaster
Had a terrible experience with the same rude female clerk that everyone else has commented on. Left the store without purchasing anything and will never spend another penny there.It’s unbelievable that there are complaints about her from 3 years ago and longer, yet she’s still there. I’d be surprised if she’s the owner but I can’t believe any rational business person would keep this unhappy, unfriendly, and unhelpful person there representing their business.
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November 2021 by Miranda Tomczak
Rude lady at front counter.
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July 2021 by Judy B.
They had nice things in this store. My husband and I wanted to purchase a few items. When we got in line, there were 2 couples in front of us. Only 1 lady worked in the whole store. This lady decided to have a long conversation with this couple not caring how long other people in line had to wait. We waited patiently. When we finally got up to the counter to pay, she was friendly and talked our ear off. But then she changed her tune and asked what my husband did for a living. & She started debating with him and patronizing him. She's very unprofessional. I wanted to return our purchase but I didn't want to deal with her. Very rude lady. It's unfortunate.
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May 2021 by Marla Matthews
My sisters and I made a point of stopping here to buy some hanging crystals. The entire time we were looking over the selection, the only clerk in the store was on the phone discussing a property he had for rent. We made our selections and waited. The clerk continued to talk to his potential renter on the phone, while people gathered at the counter, hoping to be waited on. He did not get off the phone or make any effort to cut the conversation short. We decided to leave and return later.We returned later in the afternoon and immecdiately lined up around the counter, since we all knew what we were going to purchase. There was one customer in front of us. The clerk was helping her when we arrived and upon finalizing that sale, he went upstairs without even acknowledging our existence or offering any communicatinig to us, at all. We walked all through the store, looking at items, while we waited for the clerk to return. After several minutes, it was obvious he had no interest in taking care of the three customers he left waiting at the counter. We left without making any purchases and will likely never return again.
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July 2020 by Jessica F.
We thought the shop was interesting... and then we interacted with the staff When I declined a plastic bag for the keychain and small sign, I was told to take it anyway and I would thank him later... When I asked why, the man threw his hands in the air and stated I would have to argue with the cashier about it. The cashier sarcastically commented about the fact that I didn't want a bag for the small items and was just going to carry them in my purse. She bagged them anyway and was quite rude. She tried making the couple before us take their two items in a plastic bag AND a garbage bag... We have never experienced anything like this and will not be returning. This was also during the COVID pandemic. Neither of the employees/owners were Wearing masks and were licking their fingers to get and open said bags.
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February 2020 by Melissa Matheson
Lots of variety for gifts. Very cute shop.
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January 2020 by kristine cooper
I would give this place a 0 based on how rude the lady there is. All I was asking was how late they were open and she just got nasty with me. Told me I should tell people about how rude she was if I wanted to. Well here you go lady. Treat people better that would otherwise come into your place.