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December 2023 by Hailey Bergsma
My sister took her sick cat in for help and they sent her home with meds to get him stable so they could have her come back in and diagnose him then. He died soon after despite being given medication and fluids, and we feel like they should have intervened and given him more than anti diarrhea meds, as he needed an IV or more serious care. Their horse care has been very good, but small animals have not been the best experience for us for some years for our dogs and cats.
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November 2023 by Jamie Birch
This vet helped save our dog’s life. After hours on a Friday night I couldn’t get in touch with our vet in Dubuque, which supposedly offers 24 hour emergency care, after my dog choked on a toy and stopped breathing.My husband gave her the heimlich, got her breathing, but the toy was still stuck in there and she was still clearly in distress, barely breathing, coughing up bloody foam.We called vet after vet in Dubuque, and even ones that said they offered 24 hour emergency care, only had an answering service out of state, and none of them connected us to the actual vet, including our own.As a last ditch effort, I started calling vets in the surrounding smaller towns. None of them answered. Just when I thought I’d have to watch my dog die painfully in front of me the on call doctor answered the phone at Veterinary Associates-Galena. She was the only vet in the tristate area to do so.We told her what was happening, and even though we weren’t her current client, she told us to bring our dog in and she’d meet us there.From the very beginning her and her associate treated us with compassion, care, and pure kindness. You can tell they truly care. Thank you doesn’t feel strong enough, but we’ll say it anyway a thousand times over.Even though we live in Dubuque we will now be taking our dogs and cat to Veterinary Associates in Galena. Thank you again for everything you did that night, and for being such compassionate people.
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September 2023 by Julie Moore
Dr. Shafer neutered our rescue dog last week. She is a 72 lb Shep, and about 4 yrs old. I brought her home same day with pain meds she has not needed. The incision was barely noticeable, was never itchy. It was a great job so professionally done! Thank you, Dr, Shafer!
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June 2023 by Kristen Bratkiv
We are in Galena for the holiday weekend and our dog became sick. Most places would not accept emergency appointments if you weren’t already a client. We felt very fortunate to find Dr. Caitlin. She took such good care of our Ivy and made sure she would be quickly on the mend. Dr was very thorough, took time to clearly explain what was going on and genuinely cared.
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March 2023 by Becky Palfrey
The Vets, Techs and Front desk staff have always been caring with my dogs. Both my dogs have anxiety and the staff has taken their time with them to help relieve them of their stress.
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January 2023 by Kerri Hallden
My boy Oscar (American Staffordshire Terrier/Boxer- 7yr old Rescue dog) loves coming to Veterinary Associates - Galena! The entire staff (Doctors, Vet Techs, Front desk staff) is wonderful, caring, and compassionate.Thank you for always getting us in when we are in town!Oscar and Kerri
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October 2022 by Jennifer R.
My last review was made out of anger!! I am sorry, what was going on in my life this became a big misunderstanding on both sides!! IF YOU want great peeps to take care of your furbabies you have found them right here!! I trust them with all my furbabies lives!!
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June 2022 by Holly Scholbrock
The staff were very friendly, and listened and answered my questions with the knowledge they have. What a caring team they have. My dog Dodger is one of their patients. He is always happy to see them. I would tell anyone that their pets would be in good hands with this staff.?
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June 2022 by qua7ro
I had a wonderful experience with my yellow lab here. The staff is fantastic! Would recommend 10/10
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June 2022 by Sheri Berning
Always top notch service! Everyone is so friendly and cares for and treats your pet like their own.
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May 2022 by Kali Hoell
It is hard to find vets that will see rats. I had an emergency the other day with one of my oldest and I had accepted it may be her time. Dr. Jen came asap and (in spite of not knowing very much about them) tried everything. looking in her books all over online and even going so far as to call another rat owner she knew! She treated all of them to make sure they didn't all get sick and I didn't have to put my baby to sleep. It was another great experience to witness after making them our family vet before I was even born! Highly recommend!
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April 2022 by Taylor Chapman
Top notch service every time. Compassionate people at every level here. wouldn't take our pets anywhere else.
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March 2022 by Kristina Linenfelser
Our little girl who came to us as a 5 day old miracle is now old enough to get spayed. The staff is always great. Such a friendly group of people.
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July 2021 by Nick Pickel
Friendly and helpful staff.
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July 2021 by Lora D.
Very accommodating! Kim was very kind and professional on the phone and Dr was gracious to help us when my dog's RX was ruined on our vacation. Highly recommend!
