Casey's in Galesburg, IL, located at 2364 N Seminary St, offers a variety of food and essentials with a focus on quality pizza. Customers praise their pizza delivery and pickup, highlighting made-from-scratch dough, real mozzarella cheese, and fresh toppings. The restaurant also serves appetizers, sweet treats, drinks, and groceries, making it a convenient stop for many needs, including fuel. Many reviews mention the pizza's good taste, especially the breakfast pizza, which customers found delicious despite previous concerns about saltiness. The staff's kindness and helpfulness are also appreciated, with some noting the friendly attitude of employees in the kitchen and during pickup. However, there are some issues reported. One customer was upset about not receiving a free pizza after ordering ten through the app, feeling the process was unhelpful and the experience was frustrating. Others expressed disappointment with the service during busy times, noting long waits and poor communication about delays, which affected their overall experience. Additionally, some customers were dissatisfied with the app's limitations when customizing orders and felt billing practices could be improved. Overall, Casey's provides tasty pizza and a range of other products, backed by friendly staff, but could benefit from better communication and customer service training to enhance the overall experience.
I was hesitant on getting the breakfast pizza again, since the last one I ate came out salty. I’m happy I took the risk, the pizza was perfectly delicious. I give my props to the gentleman who was in the kitchen this morning!
June 2024
I’ve had a couple of rude/ very unprofessional meetings with the Caucasian gentleman with tattoos and piercings who works there. Would not recommend going to that location if he’s clocked in!
