“Between my wife and I we've had 5 vehicle loans and a number of personal loans through Gale, as well as out checking and savings. Their overdraft protections have saved me headache a time or two as well. Super happy with the customer service from the loan officers Brittany and Lindsay!!!”
“My father was a very long term customer of IHMVCU in Galesburg, never much trusting the regular banks. He passed away and I needed to deal with his accounts, but I live in another country so that was all very logistically challenging. While I was in town, I went to IHMVCU several times to handle aspects of tying things off, and the staff were incredibly helpful. I even was witness to several times (while waiting) where a customer came with a difficult issue (as so often is the case) and I saw the staff try their best with empathy and support, to help the person through that challenging situation. My situation was even more challenging and that put me in touch with a financial coach named Samantha Klein. She is an absolute rock star. There were so many aspects that I knew nothing about and she helped guide me through the choices and how to manage things in the best way for my context. When I returned home, she helped me via email to manage the last aspects of the process and went above and beyond to show compassion and support for me and my family in a very difficult time. I can understand why my father trusted this organisation with his hard earned money and I couldn't recommend the credit union and Samantha in particular any higher!”
“Everyone there is a real professional and they are super thoughtful with every customer. I have been a member for many years and am very satisfied. They also have good interest rates.”