About CBI Bank & Trust - Galesburg Main Street Office
F & M Bank is one of the area's largest community banking organizations with deep roots. It is big enough to accommodate borrowers of just about any size but small enough to maintain personalized customer service. The banking philosophy is to serve the communities, contributing with loans and donations and employee volunteers. Deposits go back into the local economy to help create jobs, support businesses, and donate to causes. Staff are described as very friendly, professional, polite, pleasant, and helpful. They are efficient, with account opening taking approximately 15 minutes and transactions handled quickly even for customers in a hurry. Employees know exactly what customers need and provide service with a smile, even while dealing with frustrating situations. The drive-thru and walk-up services are noted as convenient and a pleasure.
