Goodwill is a thrift store that offers a variety of items, including clothes, household goods, electronics, books, and baby items. The store is generally clean and well maintained, though the clothing aisles can be cramped and narrow. Customers appreciate friendly staff members, with positive mentions of employees who are helpful, fast, and welcoming. The store often has a good selection of fall and Halloween items, mostly brand new, though some prices may be higher than expected, especially when compared to retail prices. The store accepts donations like mattresses, books, and electronics, and offers a 10% coupon with each donation, supporting its mission to help the community. While some customers find certain items priced higher than their original retail value, many recognize that the prices are fair considering the store’s thrift nature and the benefits it provides. Overall, it’s a place appreciated for its friendly service and charitable purpose.
As far as Goodwill stores go this is one of the nicer ones. We typically donate far more than we buy and the staff working in the donation center is always very friendly and helpful. When we do need to buy something there we have never been disappointed.
February 2026
Great store. Amazing staff one persons that stood out in particular was a kind lady named saphira she helped me find just the things I was looking for. I would’ve tipped her if I could’ve. The microwave works great btw 🫶👀🗣️
December 2025
Such a wonderful Goodwill in Galesburg! The place is very clean, the atmosphere feels warm and welcoming, and the staff is always friendly and polite. Even the restrooms are spotless. Truly a great experience every time I visit!