-
November 2021 by Anne Judas
Usually quick in and out. Friendly service
-
August 2021 by Ray Moore
Mike and the entire staff at RP in Knoxville are always great!
-
February 2021 by Brian Harrison
They're very quick and efficient.
-
October 2020 by Amanda Secrist
In early August we ordered 10 windows from the Galesburg store and we were told they would be in in 2 weeks. At week 3 the windows still were not in, but our contractor removed our siding & started installing the new siding up to the windows because we were promised that they would be in the next week, 2 weeks after the initial delivery date. The windows didn't come in after a month and now our house has been without siding because the windows were supposed to be in over 2 months ago. We have been in frequent contact with our salesperson and been given multiple excuses as to why they are taking so long. We contacted him again last Thursday and finally heard back today (almost a full week later) stating the windows would be shipped on October 26...but they didn't know where they were being shipped from or when they could expect them to arrive at the Galesburg store. When we ask about a partial refund due to our contractor having to switch around his jobs as well as the additional stress on our HVAC system due to no siding for the past 6+ weeks we were told to "chalk it up to Covid" and nothing was going to be done to compensate us. To say this has been a frustrating situation is putting it mildly. I would NOT recommend RP Lumber to any of my friends or family due to the run-around we have got from them.
-
August 2020 by Tammy
Will not return phone call back.
-
August 2020 by Angela Parke
Very helpful and knowledgeable
-
March 2020 by Josh Pickrel
Great service. Ask for Josh
-
December 2018 by Paige Rohweder
We purchased all of our kitchen and roofing needs this year for total reno and they beat every single box store in both price and quality
-
November 2018 by samuel joseph
Great service and they help me load my bags of concrete and all my lumber very happy with the service
-
November 2018 by Michael Davison
Only place to buy materials, customers service A+,great group of people to work with!!!
-
December 2017 by Computer Stars, LLC
Great people great store! Keep up the great work guys!
-
May 2013 by Jeff Larson
TOP NOTCH !
