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August 2023 by Kelly Fisk
I'm too mad to even use words.
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October 2022 by Sandra Odell
Dr. Eiffenfeldt is very knowledgeable and has top of the line equipment to provide a thorough eye exam. She is very caring and answers all questions and concerns without rushing. Highly recommend her.
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May 2022 by donnie taflinger
Good luck getting an appointment! Called on April 6th was told to call back on April 15th to make an appointment for May! If you're that far out on appointments sounds like you need more help!
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April 2022 by Amanda Neal
I love this place! Best opticians and eye doctor I have ever dealt with.
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February 2022 by Jennifer Kazmirski
This was the first time I used the Walmart vision center in Galesburg snd I will never use them again. I decided to go there because several people I know said they loved their glasses from them. I love the look of my glasses and was pleased with the price but the service is terrible. I decided to get anti reflective coating for the first time at the suggestion of staff and they did not warn me that it is very easy to scratch. I had terrible scratches after a few weeks and thought it was the fog spray they gave me. They replaced my lenses and again they are scratched terrible. I called them and they said stop in and they would see what they could do. They blamed me for not caring for my glasses and even stated they don’t care for their glasses very well and they don’t have scratches. I have had my last glasses for six years and not one scratch. They said I am doing something to them such as throwing them down onto the lenses. I am so offended because I have been being extremely careful knowing my last lenses scratched so easy. Let me say I will never be back. My husband also got glasses for the first time and tried contacts snd they called him to pick them up and had lost them. He had to go back another day after leaving work early. I will be going to Kehoe next time. They might be a more expensive eye doctor will be worth it to get treated well.
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May 2021 by Betty Newman
The very first time I went to them the prescription was wrong in one of the lenses. But I thought I'd give them a second chance. That's when I figured out that they don't know how to adjust the glasses correctly. I have prisms and I have trifocals which means that they have to be right or I can't see! I had my plenses repaced due to scratches and the left lens is the incorrect prescription again! Can't see a thing out of them, everything is just blurry but I'm not going back, I am going to just go see my eye doctor. Yes they have nice frames which are reasonably priced, but they are rubbish when it comes to the lenses and to the adjustments. I don't know if it's because I have such issues with the lenses or if it's just that they can't do it if it's more than just a simple adjustment with a simpler prescription.
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February 2021 by Richard Ellefritz
The staff were all courteous and efficient. The prices were affordable, but the best part was that Dr. Pamela E gave me the best prescription I've had in years. She was willing to work with me until I could see better than I thought I could. Very satisfied!
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October 2020 by Kathryn Struck
Mark was so helpful. I had broken my glasses in half and could barely see. He helped me find new frames to fit my lens and made sure to adjust them for me. I really appreciated how helpful and friendly he was.
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November 2019 by Jody York
I am amazed at the care and service we received. Mark was fast, friendly and great with kids!
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November 2019 by LS LS
They are much friendlier and professional than 5 other vision centers I went too.
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August 2019 by Missy Oeth
Dr. Pam and the staff are always friendly and great to work with.
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August 2018 by Dan Hite
People are way too busy to have to wait so long. We make appointments 3 weeks in advance to have sit in a waiting room? I've been here 1hr 20 minuets still haven't seen the doctor.
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October 2015 by Kevin Howell
I called and made an appointment for my son to have his eyes checked and pick out new frames. The lady asked what insurance I had and I told her. She then made an appointment for me. The day of the appointment I picked up my son from schooltoand went to the vision center. After they took my card for the insurance and he sat in a room waiting for over 30 minutes they came to me and said they wouldn't examine his eyes because the insurance office was closed. He had been there last year and they had insurance info. I will never return and found it very rude and inconsiderate to say the least. I didn't drive 30 miles to be brushed off.
