“My Vans thermostat housing cracked when it was 15°. It was about 8:00 p.m. on a Tuesday. At 8: 55 p.m. O'Reilly staff help me put together an order to fix the radiator thermostat housing and hoses. Which entailed going through many diagrams for me to poorly explain which parts I needed. And even though I told them the incorrect parts more than once and several returns exchanges need to be made. Not once did I get the impression that I was being a burden or that I was inconveniencing anyone. Even though I clearly was asking for much more than what is required of their staff. Service like this is hard to find anywhere. Thanks again ??”
Battery Stores
“My Vans thermostat housing cracked when it was 15°. It was about 8:00 p.m. on a Tuesday. At 8: 55 p.m. O'Reilly staff help me put together an order to fix the radiator thermostat housing and hoses. Which entailed going through many diagrams for me to poorly explain which parts I needed. And even though I told them the incorrect parts more than once and several returns exchanges need to be made. Not once did I get the impression that I was being a burden or that I was inconveniencing anyone. Even though I clearly was asking for much more than what is required of their staff. Service like this is hard to find anywhere. Thanks again ??”