“We have found our services from Geneseo Communications to be outstanding.We have had it for about three months now and have not experienced any problems at all.I would definitely recommend Geneseo Communications to anyone who may be searching for their next internet service provider.”
“Every person I spoke with from customer service to the installers were very nice and helpful. I rarely write reviews but these guys got me away from having to use Hughes net and I am a very satisfied customer so far. My only complaint would be that I wish they did some advertising so I could have found them sooner! I have now had their internet for a week and our speeds have been consistently good enough for me to work from home and watch any streaming service with no problems. Overall very satisfied so far.UPDATE: 4 months later internet is still great while working from home. The internet will go out for a few hours every long once in a while but it fixes itself. Overall the best rural internet I have found- honestly it's as good of internet as I had when I lived in town.”
“Initially I was very off-put by this store, as when I called with some questions as to what is needed to close an account due to death, the girl who answered the phone seemed to not know or be willing to seek an answer. Maybe she's newer, but her customer service seemed to be lacking that day. I called the Moline store to get my answers, but decided for sake of location, I'd still give Geneseo a try to get my needs (canceling account, pay off on phone/watch, transferring my line and getting a new phone) handled.
We worked with Emma for the duration of our visit and Emma's customer service is top tier!!! Dhe was able to quickly and efficiently handle all of mine (and my family)'s needs. I'd always used the Moline store, but for Emma's customer service alone, I will be a repeat customer of Geneseo.”