“This is specifically a review of the service department. A month ago (on the 19th of September 2025) we were driving from Michigan back home to Colorado. As soon as we passed the exit ramp for Exit 19 for Illinois 82 Genesea/Cambridge the driver's side rear tire went flat. I managed to pull over onto the shoulder of the on-ramp just past the exit, put the under inflated donut on, backed down the on-ramp with my hazards on, and limped the car to Ed Morse Ford's service dept. Although we were driving a Chevy Equinox (my mother's old car), they jumped into action, got the car into the shop, patched the damaged tire (nice round hold directly in the center of the tread (couldn't have been a better spot)), inflated the donut and put it back where it belonged, and got us back on the road all in under an hour.
What they didn't know was that we were driving my mother's car back to Colorado because she had just passed away exactly 1 week prior. Their professionalism, exuberance and willingness to help, and the timeliness to get us back on the road quickly made a bad situation during a trying time much better.
From me and my family, thank you to all Ed Morse service department members.”
Oil Change
“This is specifically a review of the service department. A month ago (on the 19th of September 2025) we were driving from Michigan back home to Colorado. As soon as we passed the exit ramp for Exit 19 for Illinois 82 Genesea/Cambridge the driver's side rear tire went flat. I managed to pull over onto the shoulder of the on-ramp just past the exit, put the under inflated donut on, backed down the on-ramp with my hazards on, and limped the car to Ed Morse Ford's service dept. Although we were driving a Chevy Equinox (my mother's old car), they jumped into action, got the car into the shop, patched the damaged tire (nice round hold directly in the center of the tread (couldn't have been a better spot)), inflated the donut and put it back where it belonged, and got us back on the road all in under an hour.
What they didn't know was that we were driving my mother's car back to Colorado because she had just passed away exactly 1 week prior. Their professionalism, exuberance and willingness to help, and the timeliness to get us back on the road quickly made a bad situation during a trying time much better.
From me and my family, thank you to all Ed Morse service department members.”