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December 2023 by Dakota DeKezel
Sometimes they show up, sometimes we don't see our mail for 3 days. About as reliable as McDonald's ice cream machine.
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August 2023 by Alexis Robertson
My fiancé and I went to do an address change in person because it wouldn’t work for us online. We filled out the paper work and handed them our IDS to scan and got told that our mail would start going to our new home in about a week. It did until we received a letter a few days later stating our mail will be on hold because we did not validate an ID to confirm it was us making the request. What was the whole point on scanning our IDS? I’m 9 months pregnant I shouldn’t have to run around with my head cut off for a simple address change, will be sticking with our new hometown’s post office, they’re amazing!
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August 2023 by Steve Market
They said that they couldn't access the delivery location so they couldn't deliver a package on a Sunday. My camera system says this is false. They never drove down the street by my house! No attempt was made to deliver. Just be honest and say they didn't want to deliver!
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August 2023 by Shirley Day
I have tried to send packages to my daughter in Geneseo and have had nothing but problems.
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July 2023 by HuntersLab
I've always gotten good customer service here and have never had any problems.
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August 2022 by Julia Hasselman
The nicest people work here. Always efficient and helpful.
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October 2021 by Chris Robinson (RatPackFan)
The best Post Office ever!! I wish all Post Offices were this friendly.Update after 7 years of living here. This post office goes above and beyond. Recently a carrier forgot to drop off my packages, but had scanned them as delivered. Naturally, I wasn’t thrilled. I called the local number for the Post Office and told them about the situation. Not more than a half hour later, the post master delivered the packages personally. This was at 6pm in the evening mind you. They were closed. That’s great customer service. Support your local PO and use them for all of your deliveries. Besides, I’ve had better luck shipping USPS vs the other guys. Faster and less expensive.
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August 2021 by Gina Wilson
Besides the fact that the person who delivers our mail comes at times varying from 10:30 to 3, we just watched her drive through our yard to deliver a package rather than use our driveway right next to it.
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January 2021 by Aiden Alamo
I called today to simply inquire about a parcel that claimed it was delivered but it wasn't. Normally, the service at the post office is wonderful. The delivery person is nice. I was just trying to track down a claimed delivery from Amazon that I was waiting for. When I called, the man on the phone that answered claimed he couldn't answer my question and said at the end, "No I can't." was the crust of his answers, as he answered me with just that. I think he didn't want to help and its frustrating because it was a simple request to track down the parcel at their office. It's a small location, so its not like it is a BIG and GIGANTIC place. This isn't Los Angeles nor New York City where it is located. Anyway, I hope it gets delivered soon enough.
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December 2020 by Matthew Summers
The last time was in the post office costumers in long line almost out the door.only one window open.No sense of urgency.Person working window was rude.Came across as not want to help costumers.Gave me wrong information to my question.Outside the post office.Never had a problem with the delivery people.They’ve always been friendly and polite .
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March 2020 by Alex Fox
Was shipping a package last week to a buyer and the lady at the desk was very unhelpful and didn't mark the package as fragile or for special handling which I paid for. As I walked out the door, I heard my package slam on the ground. It Arrived at the buyer today and the box had a hole in it, some of the contents fell out to be lost for ever. Contents were damaged. This is a terrible post office.
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February 2020 by UNSC Helljumper
This post office is horrendously run and everyone there should be fired, missing packages, saying packages couldn't be delivered when no one even came to the house, ect.
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January 2020 by M3RCY
Had to sign for a package that was being delivered but I didn’t know what day it would arrive. My family and I were sitting in the living room when the mail was delivered. Go to check it after the mail person leaves and of course there’s a slip saying they missed me and they would have to redeliver. They didn’t knock, didn’t ring the bell, nothing. It was like the person had it filled out before they even left their vehicle. Of course when I go to call to tell them I’ll pick it up there is no number for the local branch. It’s an 800 number with a “over one hour” wait time. Terrible and lazy service.
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May 2019 by Rodney Jenkins
Im tired of my mail going to other people's houses get this fixed or I will file a complaint.
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April 2019 by Jessica Houseman
Very late and disorganized
