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September 2025 by Tonya Pike
Very professional very busy office Anthony did a great job juggling 3 different customers
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August 2025 by Barb
The employees were very helpful. Thank you!
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July 2025 by Patricia Rusk
Very helpful
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July 2025 by Sharon Sturtewagen
They are very accommodating! Very willing to help! I always try to get Anthony he goes above and beyond! He is a real gentleman 😊
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July 2025 by Tracy Underwood
Sign on the door should say go home and call customer service yourself because our staff knows no more than you do so we will call customer service on speaker phone in front of you. Zero help. Will never return.
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July 2025 by Jinne Marshall
Great customer care!!!! I had talked to a Verizon rep on the phone and in the Cities with no success. But this young man went above and beyond! Excellent work ethic! Thank you!
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June 2025 by Roxanne
Skylar was very helpful and sought direction if he didn’t know. They set my new phone up and a few days later set my new watch up- stress reliever!!
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May 2025 by Cullen Vinstrand
Anthony did a wonderful job helping my mom upgrade her phone, and even helped us explore options to minimize her monthly bill. Saved us money and mom walked away happy! Thanks!
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March 2024 by Jackie Singh
Wonderful manager
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March 2024 by Bob Bailiff
Zero would be to many stars. 3 times I have been here each time they have screwed things up . So I've had to go somewhere else or call corporate.After last time I get text asking if I'm was happy with visit. I responded no no and no. I than got a text claiming to be new manager, asking what problem was and how they could help. I responded with a detailed text.it has been a month , no response. They do not listen. They lie, I know this cause I fixed problem with a call to corporateNever same workers
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March 2024 by Brandon Yocum
Website said store opens at 9am. Just there at 9:15am and doors are locked and no one around. Will NEVER use this business again. Totally wasted trip. I will never use them again.
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October 2023 by Brian Alexander
My hotspot plan had run out of data and I needed the limit to be increased. Verizon's website was having some issues so I came in to the store to see if I could get some help in person. The guy working here was top notch! He was quite knowledgeable about Verizon's practices and resolved the issue quickly and cordially.
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October 2023 by Kenneth Grom
Couldn't even get in the door. Schedule posted 10-6. Showed up around 1:30. Doors locked with lights off.
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October 2023 by Live. Laugh. Love.
0/5 stars… Worst place you could possibly do business and be employed. This Geneseo Verizon is 100% definition of a revolving door for employment. I feel so bad for all of the customers because this place is extremely uncaring and poorly managed. Please think twice before getting this job as it’s my pain and suffering in the long run dealing with broken hearted customers as I wasn’t properly trained and left to still operate the store not feeling comfortable or confident with doing so. My apologies to everyone who’s had issues as well. Definitely switching back to US cellular just across the street they’re more friendly helpful and knowledgeable.
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September 2023 by Jordan Oliver
0/5 stars… Worst place you could possibly do business and be employed. This Geneseo Verizon is 100% definition of a revolving door for employment. I feel so bad for all of the customers because this place is extremely uncaring and poorly managed. Please think twice before getting this job as it’s my pain and suffering in the long run dealing with broken hearted customers as I wasn’t properly trained and left to still operate the store not feeling comfortable or confident with doing so. My apologies to everyone who’s had issues as well. Definitely switching back to US cellular just across the street they’re more friendly helpful and knowledgeable.
