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June 2023 by Carrisa L. McCormick
Needed something last minute for a bbq… didn’t want to show up empty handed. They provided a beautiful platter with chocolate covered fruit. A bit pricey but well worth it!
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March 2023 by Denisha Means
The staff was friendly I loved my fruit I will ordering again
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March 2023 by Josh Johnson
absolutely love the service the driver was very kind as I wasn’t home at the moment of my delivery and he still made a way to contact me later on and work something out! Also loved my arrangement it was amazing
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January 2023 by Rachael Indian
Check your fruits before you leave. They'll give you whatever they have made. Not what you order. Don't even have the decency to apologize and give you a refund.
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December 2022 by Lona Rowland
First of all, let’s say this is my first and last experience EVER buying from this place. I showed up at 9am on 11/17 to pick up my order I made TWO DAYS AGO. Google said the store was supposed to be open at 9am. Someone finally showed up at 9:15am. I was there for at least 30 minutes waiting for my order. Why you ask? Because they just started making it. I ordered a $100 bouquet and side order of chocolate dipped pineapple. I got a $30 bouquet with a balloon and dipped strawberries and apples. The tag on my order says simply edible bouquet, which is the $30 one. I ordered the butterfly and rainbow’s bouquet. There was no fruit shaped like daisies or butterflies which was advertised. I called to complain and was told since I ordered online, it wasn’t their fault or responsibility. They said I should of called and made the order. I did not get a refund. The lady was completely rude. They sent me my invoice which did not do anything. It was a blank invoice. The invoice said $0.00. What does that even mean? I rather walk through glass with no shoes than to ever buy from this place again. I’ll give my baby daddy a chance again before I give this place a chance.
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February 2022 by happyface9 “happyface9”
False advertising, you can't walk in order. Even though it says on the windows and online "gifts ready in 7 min".
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January 2022 by Leon Masters
So impressed by the Geneva staff. They were very accommodating and helpful. I needed a last minute arrangement and they made sure it was sent out same day. It really made my daughter’s birthday special. Thank you for helping an old man out.
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January 2022 by ally lossy
Staff was very helpful and kind. Got many compliments on the arrangement at our Christmas party a couple weeks back
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January 2022 by TJ Stadd
My friend got an arrangement delivered to me for my birthday and it made my day! Everything was so yummy!
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October 2021 by Denise W.
Edible arrangements has a horrible track record. They specify they have one day delivery. I order an arrangement and then told our delivery person is out making deliveries for the day, and it's before noon. I won't be making anymore purchases with them.
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August 2021 by Musky Hunter
Christine the manager is so awesome to work with. She was patient with me, gave me several wonderful options, and made sure my gift was special. I cannot stress enough how awesome it was to work with her at Edible Geneva. Take the negative reviews lightly bitter people who've become more bitter because of covid, suck. Definitely trust Geneva Edible Arrangements
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April 2021 by Jökull Noir
Amazing delivery drivers.
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April 2021 by Edward Mierzycki
Christine the manager is so awesome to work with. She was patient with me, gave me several wonderful options, and made sure my gift was special. I cannot stress enough how awesome it was to work with her at Edible Geneva. Take the negative reviews lightly bitter people who've become more bitter because of covid, suck. Definitely trust Geneva Edible Arrangements
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April 2021 by Stephanie Malinowski Schaming
Being out of state for my daughter’s 40 birthday let me wondering what to send her and then I remembered Edible arrangements. Their website was easy to navigate. As well as simple and quick picking out a gift and paying on line. They let me know once the gift was on its way as well as once it was delivered! Thank you!
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March 2021 by Brittney McCorkle
I am writing to express my deepest frustration with my recent order. I became an Edible Arrangements customer a month ago and have since placed 3 orders. I was satisfied with service up until this point. I ordered a tray/balloon for my mother-in-laws birthday. This delivery did not show on her birthday as it was supposed to on 2/19. After arguing back and forth with the store on 2/20, it was determined by a photo of the porch they provided that it was in fact delivered to the wrong house. I was then told on 2/20 that a new one would be delivered to them that day. That didn't happen. My recipient was then told the evening of 2/20 that redelivery would be on 2/22. No call, no show. My recipient followed up again and was told it would be redelivered on 2/23. Guess what? No delivery, no call, no show. My recipient followed up for a 3rd time and was advised that a refund would be issued to me as they were tired of the issue. Apparently, having "kids doing the deliveries" is a valid excuse for no-show deliveries and being lied to repeatedly. I understand mistakes happen and we are all human but it is how you handle those mistakes that really counts. This was a ruined birthday surprise paired with an absolutely horrible customer service experience.
