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March 2024 by Andrew B.
They have the most impressive staff there. Their employees are very professional and their chocolate is great!
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February 2024 by Tom S.
I can't count all of the great memories we've had at Graham's. This gem is well known in the area, and well visited. Still, it's worth the wait if there's a line. Grahams makes their own chocolates in house, and you can taste it. They offer so many confections, but we love the truffles and English toffee! Then there's the ice cream. So many flavors, the butter pecan is my favorite. They used to have a NY Cherry that made my mouth water. Freshly made, hand scooped, directly into your favorite cone or cup. Whether you stop by on a summer evening, fall afternoon, or to purchase some delicious candy as stocking stuffers, come hungry and enjoy!
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February 2024 by Steven “Country Steve's Channel” Aronfeld
Best ice cream in town.
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February 2024 by Malgosia 92
Wish they sold homemade marshmallows!!! Great atmosphere though.
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January 2024 by Julie Sabella
The chocolate is great, but there are young teenagers running the counter. Terrible confusion, wrung up the wrong prices, left out pieces of our order. There should be an adult supervising here!
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January 2024 by Sarah Wetherell
My partner and I will forever rave about the chocolate covered strawberries here. One of our things is always ordering chocolate strawberries whenever they’re on the menu. We’ve even ordered them at the Bellagio in Vegas and those don’t even come close to comparing to Graham’
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January 2024 by McKinley H.
As someone who grew up with Graeter's ice cream in their homestate, I was skeptical when my boyfriend insisted I would love this place. We finally got a chance to visit, and he was 100% correct. The place is so cute, being in an old 20th century home. It has a lovely smell from the chocolate delights they make right there, which you can watch from their inside sitting area. I got their blackberry chip and oreo flavors in a cup. They were incredible! Every scoop of my spoon had bits of chocolate or oreo, and the base ice cream flavors were incredible. For those of you who know Graeter's ice cream, you MUST try the blackberry chip! I will definitely be visiting again next time I am in town.
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December 2023 by Susan Palmer
It was just very very crowded but it is Christmas so to be expected a Christmas atmosphere I love!Parking: You have to wait on parking
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December 2023 by Lisa McConnaughay
Great hometown chocolate shop. They were making chocolate dipped pretzels in the front window and it was fun to watch them. They have delicious chocolate, ice cream, and candy gifts.
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December 2023 by Maria H
The ice cream is some of the best I have ever had. I have been a customer for a long time but unfortunately the service has greatly gone downhill. The charm of the paper hats and vintage chocolate molds has disappeared and it’s just an average looking chocolate shop now. Not an enjoyable experience to go anymore but they do make great chocolates and ice cream.
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November 2023 by Ryan Shepherd
Good local chocolate. Vegan options available. Ask for the menu that lists the items.
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November 2023 by Todd Rigertas
Great chocolate and ice cream shop. A definite "must visit" for desert after eating at one of the downtown Geneva restaurants. Lines can be long on
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November 2023 by Sarah Gaffney
Quaint. Smells amazing. Great selections. Many stopped in for ice cream!
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November 2023 by Kinzi MacIntyre
My favorite ice cream place the icecreams all homemade amd so
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November 2023 by Michele Anderson
Bought $200 worth of mint meltaways tonight. Waited 30 min.while they were packaging my order. Peaked in back to see 4 workers huddled around my order rubbing each chocolate before placing them in the boxes. Asked about it and was told they were rubbing white coconut oil residue off each piece. I said “that means it’s old”. They said “no, it’s not old”. Asked if they had any without white residue they could give me instead. They said the did. But they moved the packaging of my order around the corner in back out of sight. I asked them to confirm the chocolates they were selling me had not had white on them at any time. They confirmed. Asked if I could bring them back if they were not up to par and was told no. I open one of the $50 boxes at home and saw 10 of the 36 pieces have white residue. At $1.40 a piece one should be confident in the quality of chocolate and the service should be trustworthy. The whole thing was shady and deceitful and not what I expect from Graham’s. On top of that it took an hour to complete my order. You’d think they could’ve comped the IceCream cone I ordered with my $200 worth of old chocolate for keeping me so long, trying to pawn off old chocolate on me, lying about it, then sneaking the old chocolate into my order out of sight while insisting it was from a “different box” that had no old white film on the very expensive chocolates.We’ve been regular customers of Graham’s for over 20 years. Always treat our guests to Graham’s and buy large orders of chocolates around the holidays. But this experience has us not interested in continuing our patronage any longer. And I’ll warn off friends and family as well. No excuse for lying and engaging in sneaky practices. Especially when they’re selling point is superior chocolate and service. Disappointing.
