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December 2025 by Candida Cosentino
Not sure where retail workers get off looking down at people that shop here but they need to put their staff through cultural awareness training. I'm absolutely disgusted with how I was treated today while purchasing a gift for my niece...with cash because I work hard to afford their overrated and overpriced crap. I expected more from a Landmark affiliate.
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July 2025 by Lindsey Sullivan
This store has the worst customer service.
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June 2025 by Kim T
Kristen is so kind and helpful! Bought gifts for a family member and she was very nice helping me.
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May 2025 by Caleb May
Such a great location! Everyone is so kind and so helpful, thank you to Joel and the whole team there for helping me find exactly what I was looking for and going above and beyond to get it for me!!
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April 2025 by Natalie Deleon
so many great options& knowledgeable employees!
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February 2025 by Atort Photography
I had a pair of sweatpants that I purchased there was an issue with the fabric wearing out that I noticed after I purchased them. It was obvious there was something going on And called and spoke to someone and they said to come in and they would happily exchange them. I drove over 30 minutes to get to the store to have them tell me that they wouldn't do it or honor what an employee told me earlier that day completely wasting my time and energy. I went to another location and they apologized for the Geneva location and happily swapped them out for me. I was about to spend $500 on a bunch of stuff that I needed for a trip and inexperienced young manager on the one yard line and doesn't understand customer satisfaction in a retail store. Avoid that store go to Naperville would be my suggestion. 🕉️
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December 2024 by Joe Damico
Finally a location for us tri-city folk. Before this location you had to drive all the way to either Naperville or Woodfield, all of which weren't worth the traffic and have virtually no parking. This location is perfect for a huge swath of consumers from Elgin to Aurora, even customers further west from Sycamore/DeKalb this is half the distance to the other locations.
The store is clean, the staff are friendly and the selection is plentiful. I'm hoping this becomes a permanent location and I'm doing my part to ensure it does.
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December 2024 by Lorelei Santini
ZACH IS THE BEST GOING ABOVE AND BEYOND :)))) Such kind and friendly folks!!
