Michaels is a one-stop shop for creativity, offering an expansive assortment of popular art supplies, fabric, yarn, frames, floral items, scrapbook materials, beads, jewelry kits, and craft machines. It provides everything needed for holidays and traditions like summer, weddings, Father’s Day, Pride Month, and the 4th of July, including party supplies, DIY gifts, and holiday decor. The store is located in the Randall Square Shopping Center. Customers find the Halloween, Día de Los Muertos, and Christmas decorations cool and unique, noting a great variety and creativity on display. They also carry unique items like cooking books and drinks for themes such as Harry Potter, Dungeons and Dragons, and Disney. Service is generally friendly, with pleasant people and a good shopping experience. The cashiers are super friendly and helpful. While prices are reasonable and the store has items others don't, finding specific things can sometimes be a challenge. There have been occasional issues with products, like dried-up paint in kits, but returns are described as painless. Some customers express frustration with the pickup order system, noting that items are sometimes not ready when notified. Many shoppers recommend checking the website for extra coupons and plan to return.
I always go to buy something specific but always find a whole bunch of other stuff that's so cool and fun to! I just went and there was a hot pink wig! It's a super fun store to wander in. 😁
July 2026
I just want Mar to be recognized for her customer service skills. I was very appreciative when I walked in, she acknowledged me. Said hello, very friendly. Also, Vicky was very informative. The customer service I experienced on a scale from 1 to 10. I give them a 20
March 2026
My wife ordered 3 skeins of yarn. It was ready right away. I couldn't pick it up until the next day. Went in, found the order sorted alphabetically in a rack at the front, grabbed it and left.... couldn't be easier.
