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February 2024 by Tracey Gainous
Amanda was great!
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December 2023 by Colton Smith
Lily made my moving transition and getting a storage unit for my extra stuff very easy for the time being. I was very happy with how smooth the process was!
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December 2023 by martin ochoa
Lily was very helpful in helping you find a unit and the she made the rental process smooth
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October 2023 by April Adcox
Nick property manager assisted my husband yesterday he was very kind and understanding very professional thanks Nick Timothy weaver
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September 2023 by Justin Bremer
Clean office and storage spaces, with excellent customer service. Nason was super polite and helpful. He took his time to make sure all my questions were answered and I was comfortable with the unit I rented. The app seems great for access and convenience. Everything one could hope for with storage facility.
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August 2023 by S Lopez
My space was clean and ready for my move in. Amanda and Lily helped me through the paperwork and made the process easy for me.
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July 2023 by Leslie Lutz
Prices are out of control here. They raise their rates twice a year and require you to have renters insurance thru them.
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July 2023 by Robert O.
I am writing this after my move in day. The office person seemed very knowledgeable and answered my questions. I had no problems getting into my unit, and the size was exactly as advertised. I am hoping that my monthly rate stays reasonable. So far, so good.
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June 2023 by stan k
The place definitely needs some maintenance, but it serves it purpose and their customer service is amazing. Lili and Dennise took their time to walk me through the initial process and made it effortless to swap the original space.
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March 2023 by nacho daddy
Very nice place to store your stuff. The personal service is outstanding. App works great for entry.
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February 2023 by TotesMcGoetz
Spoke with 'Dee' on the phone, she was very personal and polite. She reached out after I had forgotten to update my account, then made sure I was taken care of and didn't have any questions. Thanks so much!
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January 2023 by Barb C.
Firstly, the staff at this location was great. Always helpful and courteous. But. customers be prepared that after one (1) year of storage, the rate will increase substantially for a 10' x 20' unit. The rate started at $1 for the first month, 2nd-month an average of $180, (I had three units), over $200 after 6 months, and continues to go up until one year. Then, my rate went from $262 a month to $356, a 30% increase in one month. If I moved to another unit on the same property the rate would be $218. There is no long-term rate structure. I called customer service several times, but they never called me back; I had to initiate the calls. I finally got the rate decreased to $262 for 3 months and after a lot of calls got it extended for 2 more months. The customer service people have been courteous to speak with but their hands are tied by the corporate rate structure. It has been a nightmare dealing with the rate structure of Public Storage. I have been a long-time customer of Public Storage...love their phone app and website, and as I have said before, the staff at the storage locations are very good, but no one can seem to explain to me why Public Storage corporate tries their best to get rid of long time customers after a year with their rate structure. Buyers beware!
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October 2022 by Marcos Ruiz
Went in to get some information for storing my stuff and ended up leaving with a storage unit. Thanks for all the help Lily.
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October 2022 by Elena Personal
very quick and easy service! amanda was extremely helpful and i appreciate her dedication.
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October 2022 by Andrea Phillips
Had a great encounter with Amanda, she was beyond helpful and made sure all our questions were answered. If you want great customer service, I would definitely recommend this place.
