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February 2024 by Katie Hoenicke
Done with this place for prescriptions! Staff is rude and unhelpful.
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February 2024 by Ceez G
Nobody wants to help all the workers hide to help customers here don’t come here
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January 2024 by Regan Miller
Order critical medicine each month through app. Never have medicine ready on time without constant follow up. Insurance restricts medicine to so many doses per month so delays leave me without critical medicine based on pharmacy delays. Called today to ensure medicine would be filled in time. Told in stock and pick up. Went to pick it up and told out of stock. I did not speak to general CS, I confirmed with dispensing pharmacy directly. Female pharmacist was rude, offered no apologyAnd gave the don’t bother me attitude. Not surprised by low ratings as this is a reoccurring theme where they cause delays and I cannot get critical medicine unless I pay out of pocket. Has happed to me at least 10 times with this pharmacy.
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November 2023 by Amanda Skinner
Beyond rude people work here. I'd rather go to the south side of Chicago at 3 am then ever go here again.
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October 2023 by Jason Keegan
Out of touch with customer experience
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August 2023 by Carol Borchert
Their pharmacy is a complete rip off. My medication is $15 at every pharmacy but then Walgreens wants to charge me $150, trying to blame it on my insurance. I called my insurance and they said it should be $15 for the same medication at every pharmacy.
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August 2023 by Debra Brooks
Shame on Walgreen. They are letting alot of behind the scenes people go and giving their jobs to india. Who's next. Do they care. No. And they have an serious attitude problem.
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August 2023 by Hannah Rhodes
I was in and out very quickly
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June 2023 by Lynn rider
They had my medicine when no one in the area did, thank God. Very friendly and helpful while I shopped too.
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April 2023 by Chan Fen
Today the pharmacy tech @ the window was extremely rude. After calling to fill my rx earlier (there is ALWAYS some sort of confusion on their end BTW) and the pharm tech telling me it would be ready by this afternoon…I naturally went to retrieve it and the tech at the window said it won’t be ready until the 17th and then proceeded on trying to school me on my medication and why it cannot be filled today (not recognizing that I spoke w someone else earlier and they specifically told me to pick it up this afternoon and also not allowing me enough time to speak to tell her the 17th was ok)- totally felt judged & per usual frustrated as hell. It was ridiculous and unnecessary for the tech to speak over me repeating the philosophy on controlled substances- when I specially called and spoke with someone this morning and not to mention I’ve been on this rx for YEARS and understand / respect the importance the term “controlled substance” SO RUDE!!!!!I would however like to give the male pharmacist w the accent a 5 star review as he has helped me significantly in the past! Appreciate you!
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March 2023 by Jenni Lynn
(NOTE***This rating is for the Walgreens corporation in general, not the Geneva store. 5 stars to my Geneva Pharmacy, I love you guys. I'm sorry this 1 star review will reflect on your store but hopefully it will open some eyes.)Walgreens is pathetic for caving to Republicans and removing abortion pills in some states. I live in Illinois, I'm fine (for now) but that's not the point. Walgreens should take the word of doctors and pharmaceuticals, not threats from religious politicians. Walgreens is my main pharmacy, I have no issues with My pharmacy. But I have lost all respect for Walgreens now. I hope the Walgreens' pharmacists and techs nationwide, who actually care about their clients' wellbeing, do not accept this decision laying down.
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March 2023 by Cisco Kid
Totally useless. They judge, they make you jump through hoops to get a prescription filled, they have an attitude, they make up ridiculous policies, they are ignorant and extremely rude. I would avoid this pharmacy like the plague. They told me I had to have a prescription sent over before they could tell me if they had the medication I was calling about.It is ridiculous and completely absurd to expect doctors to just write prescriptions all over the place to find out if you have a medication in stock. I will never go here again. Goodbye Walgreens!! Thanks but no thanks.By far the worst pharmacy I have interact with in the Saint Charles, Batavia, Geneva area. I wouldn’t ever recommend them to anybody I care about. SMH.
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March 2023 by robert awkins
I received a PCR Covid test here on January 21, 2023 and was told I would get my results via email in 48-72 hours. It's been 5 days now and I still haven't received the results. Not impressed with this Walgreens.
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March 2023 by Adrian Florian
Very rude not polite costumer service i went to buy a perfume she follow me everywhere thinking that i may still something she is rude impolite i like to come here for medicine not for something else.I have to said they are improving
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March 2022 by Jeff M
I've dealt with this place for a while because its location is convenient. It's usually crowded and understaffed. Despite having 2 drive up lanes, they never have more than one person working the drive through, so you have to wait just as long as if there were only one lane. Over half the time I call, I am on hold for a substantial period of time, and often end up transferred back out to the front desk. One of the pharmacists is rude and condescending (tall guy, dark hair).UPDATE: things seem to be improving. I'll reserve judgment for a while, but increasing from 1 to 3 starsCalled before 9:00 a.m on Sunday morning and woke me up.
