Frank's Freshway Market in Genoa, IL is a clean and organized grocery store that offers a friendly shopping experience. The staff is noted for being helpful and knowledgeable, contributing to a welcoming atmosphere. Customers appreciate the well-stocked produce section, which features fresh items in great condition. Many have observed improvements in quality since the store was under different ownership. However, some reviews express concerns about rising prices, especially for deli meats and other groceries, which are now often higher than at competing stores like Jewel and Walmart. While shoppers still visit for produce, they may seek better deals elsewhere for other items. Overall, Frank's Freshway Market is a small-town grocery store that is clean, easy to navigate, and has a competent staff, but pricing may hinder customers from doing all their shopping there. The store has made significant strides in its offerings and appearance, leaving some customers hopeful for continued improvements.
Favorite store in Genoa, Il... (Crickets chirping) ... if you're in Genoa you'll find what you need here for essential living, or you might have to go to Sycamore or DeKalb. Cashier Dylan is a very helpful and gracious young man
May 2026
Friendly staff. Had what I needed when other stores did not.
December 2025
I was trying to get a refund on a gift card that I got and they didn’t let me get a refund even though it says on the receipts that gift cards are refundable and I was trying to refund it before the 7 days
