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November 2023 by Beau Lange
Do NOT come here. Transmission leaked after a flush, the sealant used didn't take and turned to putty. Larry, the mechanic was great and took the time to show and explain things, but the owner is a nut case. Some people may have good experiences, but they did not have the owner calling them on the phone screaming.There was an issue with the return of the loaner car, as I, a 17 year old, said I could try and get it back after work after I get off at 4pm, but my mom was picking me up. My mom had said we couldn't return it until 9am the next day. I did not know that she had called and said that. He called at 5pm, and after being told that as my mom had said, the loaner car could not be returned, he began to scream at me over the phone. My mom took the phone and began yelling at him for screaming at me, where things only escalated and he began to curse at her, vice versa.When we came in the next day to look at my van as expected, the owner was not there and it was Larry. He was great, I would take my vehicle to be looked at from him again if he changed shops. He offered to put the van up to show that it had been fixed, explained the new transmission sealant they used, and we were mid conversation with him when Mike stormed in and he began to scream. He demanded we leave the property, and when we said that we wanted to see the van first, he called the cops and demanded we be trespassed. The cops came, the situation was explained, and while we were outside, Larry came out to talk. He was very kind, explained what was done, put cardboard under the van and let it run to show that the leak had been fixed.Another thing: The owner claimed to the cops that I told him I had no card, and that was why I paid in cash. That was a lie. When I called, I asked him how I should pay and he told me I needed to pay cash. I strongly urge you not to pay cash, as now I am out $730 and for a horrible experience, I wish I had paid on card.Tldr: Horrible experience, do not bring your car here and take your business elsewhere.
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November 2023 by Paul Siksna
I had a radiator that developed a severe leak and needed replacing. Mike ordered a perfect replacement and when asked if they could also perform an oil change while it was in the shop, they did that as well. I plan on using GMAR for all my future local automotive repair needs and highly recommend this shop as well. Talk to Mike to get your repairs done and done right the first time.Services: Auto water leak repair
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November 2023 by Larkin
Great dude, sold me a really nice car
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November 2023 by Danny Peters
Phenomenal work and great people! Got my tire repaired, and put back on my truck within a matter of minutes! Highly recommend coming here for any vehicle issues!Service: Tires
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November 2023 by Clay Sanders
Got a flat tire and my mom called to see if they could fix it quick. The owner knows her so it was on the house. They got it fixed up and ready in less than a half hour. Great service, very quick
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November 2023 by Mary Bartels
My tires were low so I stopped in to see if they would help me. They did and at no charge. Thanks for being a good neighborhood business!
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September 2023 by CHRISTAL DINGER
I have been trying to call Genoa Motors auto repair and reaching out to them on their website for the past 2 days, trying to get my car in to have it checked out for engine noise. When I try to call, I get a recording that confirms I'm calling Genoa Motors Auto repair, then it rings about eight times, and hangs up. I've tried calling them numerous times this morning already, and I get the same thing every time. I have also tried twice to contact them through their website, and I get an email acknowledging that they got my email, but no one has reached back out to me. I don't know if they're having trouble with their phone system, or if there's something else going on, but that's very poor service, in my opinion. I have never brought my car here before, but I read a lot of the customer reviews and decided to give them a try, especially since they're less than a mile from my house. I have no choice but to take my business elsewhere at this point, because I need a working vehicle. I'm extremely disappointed, to say the least.
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April 2023 by Eri
Thank you Genoa Motors,for years of terrific service and for honoring the military and their families.
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March 2023 by DBs Treasures on Mercari
Very helpful and knowledgeable place! We've used them a few times now and have had no issues! Great Service! Thank you!Services: General repairs & maintenance
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February 2023 by Mike M
I was pleased with Genoa Motors Auto Repair's trouble-shooting ability, correct repairs and fair pricing. I was further impressed when they made a temporary repair to allow me to use my vehicle on vacation while the permanent replacement part was on order. I recommend the services offered by this business.Services: Transmission repair
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February 2023 by Patrick Mead
Friendly local shop, quick to work to gain your business. Reasonable rates and fast turnaround on their work. I'm always happy to support small local businesses but these guys really earned it. Maverick and Galaxy are always happy to see me.
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February 2023 by Kelly
New tires - forgot to align and balance - wore through to the cords in 6 months - huge safety issue!! They replaced these at no charge...but 9 months later I took it to another shop. 3 of 4 were installed with the "inside" facing out. And all 4 were manufactured in 2017. All tires were cupping, asymmetrical, and had uneven wear...after 9 months. Krissy reached out and was great. But after some miscommunication and harsh words from the management, I decided to keep this review on here lieu of a detail job. This is just my experience. I'm just stating facts with what took place.Service: Tires
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August 2022 by Steph Baskins
They took care of my daughter's car and the price was very reasonable. Appreciate the extra care to make her safe on the road
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August 2022 by Robert Crofoot
Would never recommend this place buy a car from them then it falls apart then the shop works on it and there more problems then originally wouldn't recommend them to work on a bicycle charged me 1600 for new front end parts and didn't aline it right now I need tires after 3 months of driving on brand new tiresServices: General repairs & maintenance
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May 2022 by Rebecca Hoffing
Horrible experience, very overpriced. Left and my check engine light came back on. A new issue so obviously my sensors weren't all checked. $1,400 and there's still an issue. Would not recommend.
