-
September 2024 by John Tomblingson
Refrigerator died on Thanksgiving day. The next day went to Hicks bought a new one and they delivered it within an hour. Great place and people.
-
July 2024 by Emily Hasquin
Very nice friendly people protected my stove with a cover tell in the kitchen.
-
May 2024 by Richard Arnold
Not too long ago we bought a used dryer from them and the young man that brought it out was very professional and took our old one. We have bought other stuff in the past and will continue in the future.
-
August 2023 by Yeager Life
Cancelled service call. Told me they don’t have someone to work on anything yet facebook post show they just went out on a call less then 2 weeks ago and it’s was the main owners. Interesting to say the least. You could tell the lady on the phone was not interested nor did she care. Support local that’s a joke.
-
June 2023 by Ed Heal
Walked in on Friday morning needing a new washer and dryer. By 3pm same day I had both installed and working at my home. Great experience. Don't give your money to a big box , high pressure sale person in some town that has never heard of Macoupin County. Shop local , and know your in good hands with Hicks Maytag.
-
April 2023 by April Wilson
Timely and fast and professional service.
-
March 2023 by Michael Lambert
Great service & a good selection for a small town store
-
August 2022 by Lisa Wright
Every single employee that we dealt with recently from this business went above and beyond in helping us. A few years ago we called on them to repair our dryer when no one locally (Litchfield) would help us because we hadn't purchased from them. Had an issue recently with our refrigerator and encountered the same local result, so we gave Hicks a call and they made every attempt to make the repair for us. In the end we decided to just buy a new refrigerator and after a few days we decided to replace all of our appliances so they would match and were happy to give them all of our business. Their helpfulness and kindness in helping us get everything we need has resulted in complete loyalty to them from us. They will always get our business. Thank you so much!
-
April 2022 by Jill Grosenheider
They are the best! I called to have my washing machine repaired and within 15 minutes they had it up and running again. I highly recommend them for their excellent service. We will only buy from John Hicks Appliance - Gillespie IL!
-
November 2021 by Josh Yactzak
If you did not purchase your appliances from them do not try to get any warranty work done with them. They will cancel your appointment and not call to reschedule. Told today from the mouth of their employee "we have customers that purchase from us first, we take care of them first" . Seriously very unprofessional.
-
June 2021 by Josh Daniels
If you did not purchase your appliances from them do not try to get any warranty work done with them. They will cancel your appointment and not call to reschedule. Told today from the mouth of their employee "we have customers that purchase from us first, we take care of them first" . Seriously very unprofessional.
-
April 2021 by J. Dugan
I called Hicks Maytag to get my dishwasher serviced. I found out that mine was hard to buy parts for. I asked about buying a new one. They had one white dishwasher left. She offered to send me pictures by text. I checked with Lowe’s online and couldn’t get the same model for three months. I was glad to support a local business in my county that is family owned. I installed the dishwasher and had it washing dishes in a short time. I have used them before to repair my refrigerator and I will definitely call them first with any future appliance problems.
-
February 2021 by David Diamond
Very professional and knowledgeable. We will always buy our appliances from Hicks Maytag. Best prices and service around. There is a reason they have been in business for as long as they have been...they are the best!
-
August 2020 by Susan Goodson
Great Service and very honest people.
-
December 2019 by Jana K.
John, the owner of Hicks Maytag originally came to our house to fix our dryer. After some work he was able to diagnose that the dryer was beyond repair. I asked him if he had any comparable dryers at his store and he said he would go back to the store and contact me. He called me from the store and he was able to price match a comparable dryer to a sale's price we had found elsewhere (this was cyber week holiday time). His delivery team brought it to our house and it was installed the same day. Also, he included delivery and disposal of our old dryer. I CAN NOT PRAISE this store and staff enough!!! It made me glad to deal locally and the service was hands down the best I could have ever imagined. Hick's Maytag gets a 10+ on a scale from one to ten from us!!!! EXTREMELY Satisfied customer, Litchfield IL
