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March 2024 by Debbie Robinson
This place scammed me out of $175. All I wanted to do was send my son in the military a care package and they knew they could not send it and still took my money. Be careful these people will scam you.
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February 2024 by B Main
Fast service
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February 2024 by Morgan Bartholomew
Horrible customer service.Owner, no you can't help now...1st opportunity was at the counter2nd opportunity was when there was a disagreement3rd opportunity is when we left the store obviously annoyed4th opportunity is when your rude manager disregarded everything we said.Your out of opportunities now. It's public. You refereed me to kohls and from now on I'll go to there for my shipping needs. Lol, a department store.
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February 2024 by Zac C
No Owner you can't help any longer....1st opportunity was at the counter2nd opportunity was when the manager could obviously hear the confusion3rd opportunity when I was visibly annoyed and walking out unsatisfied4th opportunity to help was when I called the manager from the parking lot only to have a worse experience-Owner please don't ask me or any of the people who gave you one star on my behalf if you can have an opportunity to fix the problem. This is for others, you had several chances.Absolute worst customer experience ever. I was told I was a liar that the box that I received didn't come inside of another box so they had to charge me $3 which I was okay with. But you don't have to call me a liar.UPS manager on duty simply said ok byeee. Real Profesional. Lol. I was in the parking lot so I could see her telling the girl about my call as well. I'd go to a different location if I were you.Positive update; called amazon and since it specifically states no box or label needed they gave me 20 dollars credit and contacting UPS about there confusion.It was 3 dollars that I had already paid but the girl just had to try and be right instead of entertaining the idea that she COULD BE wrong in this situation. I tried write it off as a learning experience only to be hung up on, so it's online now.
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January 2024 by Morgan Edmiston
I hate writing bad reviews.. but I've had the exact same issue here twice now. Overnight packages with next day/8 am delivery, have been shipped out the next morning and missed their scheduled arrival time, causing a full day delay. Both packages were for in-state/Illinois delivery too.. I don't know if they're just swamped with the amazon returns, but I would NOT recommend their overnight/next day shipping for businesses.
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January 2024 by Erin Hamilton
Made a specific trip to this location as it's the closest to my home and still 30 minutes one way, arriving at 4:45 pm, only to discover they are not open even though posted hours state 6:30 pm. Extremely frustrating
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January 2024 by Michelle Northcutt
Always deliver as promised
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January 2024 by Groovedaddy
The workers excellent 10 stars the parking one star horrible
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December 2023 by John Gaskill
Fast, polite, friendly service
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December 2023 by Aaron Gingrich
I'm in here almost every week for the last six years.Always great service.FastHelpfulComponent
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December 2023 by Alex Ricke
Always fast and friendly! We have had loads of things printed there. They are fast and everything has always turned out really nice.
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December 2023 by Becki Wilson
Walked right in got waited on immediately. Returned my package got receipt and out door under 5 minutes or even less.
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December 2023 by Sara Dillender
My visit was quick and painless. Much appreciated. Personnel were very helpful and pleasant.
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December 2023 by L S
I have had nothing but positive experiences at this store. The employees are always friendly and super efficient that it makes up for the awful parking lot
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November 2023 by Mrs Schuster
Twice my package was delivered back to me the next day I sent it from this office... I read the address where it was suppose to go, I confirmed it and yet it still came back to my house! How? The receiving address was confirmed twice verbaly.