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February 2024 by Olivia Bernardin
Excellent service! I needed help getting a couple different things sorted out for my vehicle and they were so patient and helpful! They listened to all the issues I was concerned about and took so much time explaining everything and helping me. This will definitely be my go to spot!
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January 2024 by JRD
I went into Advanced Auto Parts today because I'd left my wiper blade up and forgot to put it back down before I restarted the car. The wiper blade came off and I couldn't get the top part back together. I phoned Advanced Auto Parts in Glen Ellyn (I had purchased the wiper set from them about a year ago)and asked if I bought a new wiper blade could it be put on my car. They said yes even though it's sub zero outside! Not only did their team member put the old wiper blade back on my vehicle, it was free and he did it without complaining! What a great experience. It's so difficult to get top notch customer service these days. I was very impressed and grateful that I was helped so readily and on my way in five minutes! Thank you so much Advanced Auto Parts, Glen Ellyn. I highly recommend them for all your auto part needs!
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December 2023 by Mary L
I couldn't have been happier with service and staff.
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November 2023 by TY Peace
I had to stop in twice after forgetting an item the first time. Both times an item expert named Xavier help me out. His customer service was elite. He didn’t mind stepping from behind the counter each time I had a question about an item. I am extremely appreciative and any other customer service related job should have more people like him!
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November 2023 by Karyl Orr
Staff was very helpful and friendly
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September 2023 by Cesar Gonzalez
Shout out to Josh! Wife’s battery died on her nearby so I rushed to get there. Stopped in and Josh took care of us beginning to end. He offered us tools for the job, warranty and ultimately offered to go install the battery since I was dressed in a suit and tie. This was one of those “what else can go wrong” kind of days and he must have sensed it because his help truly helped to change the day for us both. We will definitely be going back, though hopefully not for the same reason, lol.
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September 2023 by Dane LeBeau
Torrie helped me out big-time.I tried everything to get this lightbulb out so i could fix my headlight. I thought for sure I'd have to take it to the dealer. But he went above and beyond anything I was expecting being possible and helped me get the right bulb replaced in time for me to travel safely at nightThank you torrie!!
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September 2023 by Mayra Gonzalez
Josh was so helpful! He was honestly a saver of my entire day! My battery went out and he went above and beyond to help me!!! Thank you, you’re seriously an angel!!!
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August 2023 by denis kendall
The doors were unlocked, and we were able to purchase auto parts.
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July 2023 by davezrn65
I have used this store twice now and it will be my store to shop at from now on. The two gentlemen that took care of me on Saturday were very professional, helpful and courteous. I came back today for a return and Harold and his manager were extremely helpful and very customer oriented. You have a outstanding store with the team you have there. It would be great if all your locations were as good as this one. My thanks to your team at the Glen Ellyn store.
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July 2023 by Anna Dyrda
Ernest and Josh were amazing!! I came in confused and the both of them were knowledgeable and able to fix my problem. Ended up needing a new battery and got the battery replaced in no time. Will continue coming here for my autopart needs
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July 2023 by Amy DeRosa
Very helpful staff!! This is my spot for all things auto.
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April 2023 by Phil P.
Good service. Was very helpful.
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February 2023 by Judy Matney
The owner was honest , fast with diagnosis and even provided a junk company to buy my car. I love 30 miles away , but if I am ever remotely close I will go back .
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September 2022 by Mark
Came in early for a new battery and some wipers. Gonna give props to Amy for her professionalim and expertise in helping me select the items I needed and then installing them. She made my day!
