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February 2024 by Mike Boehm
There is a current promo going on that you can trade in any phone any condition and get a particular samsung for free. I wanted 512gb memory and was prepared to buy 3 phones. The young bearded man told me first that I can't get 512 because they don't keep them in the store because nobody is buying them. Maybe they don't buy them because you don't make them available. Second, he looked over my phone and said I could not trade it in. It has no value, maybe I could look around my house and bring in something else. What happened to any phone any condition?
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December 2023 by Joe Fitzgerald
Mario was awesome helped me get my phone set up without any issue!
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November 2023 by Kelly O'Connor
I went to this store because I spoke to someone on the phone and they inadvertently put my information with the previous customers name that they were working with. I spent approximately eight hours with Mario, who worked diligently to correct this error. He was polite, professional and had the patience of a saint. Thank you Mario for all of your hard work.
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November 2023 by Renee Faur
Mario was amazing and knowledgeable!
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November 2023 by Rogelio Orizaba II
Description of this store: A bunch of liars with commission breath.
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October 2023 by Shawn Leftwich Wynne
While we thought our initial meeting with this store went well, when we got our next bill we were VERY frustrated because of the increase in charges. We were told, quite emphatically, by the store manager, Mario, that our charges would be the same. My next bill was $130 higher. He told us nothing about one time activation and proration charges. But the biggest issue is that he added insurance to all of our phone lines without asking or telling us! It feels like they are pushing the sale of new lines…wonder if they receive some sort of bonus for that because it made us feel like a “bait and switch” scheme. Had to call AT&T directly to rectify and learned that this is only an authorized dealer and not one of their own stores. Highly disappointed
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October 2023 by Jim Interlandi
Nice people there. We were in somewhat of a hurry to get a phone since our teenager apparently needs a phone more than his kidneys, so we tried to call to confirm they had stock. No one answered after 3 attempts to call and let the phone ring for 5 minutes. Went anyway and of course no stock. They didn't tell us until we were 2/3 of the way through the purchase process. Had to race to Best Buy to get their last phone. The staff is nice and fine and professional but it's not OK for a store not to be reachable by phone.
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October 2023 by Patricia King
So glad I stopped in! Everyone here is so kind and knowledgeable. Really made the experience smooth
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September 2023 by Dan Huffstetter
Ayla was amazing! Got my phone all set up and transferred! Such a great staff
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September 2023 by Mary Hodges
Mario was awesome! Helped me get fixed up, he has the patience of a saint. Somehow I had gotten a virus on my phone and took it in to the Glen Ellyn AT&T, I had no clue how to get rid of it, this young man took his time and worked with my phone till he figured it out, I was so impressed, I would have thrown my phone by then. I want to say Thank You again to Mario and to AT&T for letting their employees to help people who are not tech savvy like me. Mario did not make me feel bad or stupid for asking for his expertise. You need more employees like him.Thank you againMary
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September 2023 by Janet Sweeney
Mario was great had my phone set up in no time! I'm making this my go-to store from now on !
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July 2023 by matthew puffer
Me and my dad were in desperate need of new phones. Lex and Mario were very informative about the options and services ATNT provided. Lex was especially helpful and patient with showing my dad the new features that came with his updated phone.Overall wonderful and informative experience. I will be returning!!
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July 2023 by Dan Pope
Very friendly and knowledgeable staff. Smooth easy experience with Aimee!
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July 2023 by Pedro
Today i came into AT&T having issues with multiple devices. I was greeted upon entry by the two friendly staff members Mario and Aimee. As the team were trouble shooting we engaged in friendly conversation. Before I knew it my issues were solved on each device. If you are in search of quality service this location is your go to!
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July 2023 by Barbara Antwine
Mario was phenomenal such frear help, love this store!
