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March 2024 by Bob Wesolowski
I thought that I had a simple repair and this location confirmed that, I appreciated their explanation of the repair and their honest estimate. I will return!
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December 2023 by Silver Del
The advertised oil change price was misleading, as I ended up paying double.I felt pressured into additional repairs during my oil change. Be wary of mechanics who use these tactics.The mechanics' pushy sales tactics made me uncomfortable during my oil change.
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December 2023 by victor toma
Awesome service! Great team! I stopped by on a Saturday just after lunch for a rattling noise coming from under my car. I was told that being a busy day I might need to wait a bit. 15 min later I was driving out of there with the car fixed at no charge. Apparently there was a heat shield that came loose and just needed to be reconnected. Thank you very much for such a quick repair in a very warm, friendly place. Will definitely recommend this shop to anyone in need of car service.
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December 2023 by Kira Mosthof
I can't say enough wonderful things about this place! Mike is very professional, friendly, and was incredibly patient when explaining what my car needed and offered thorough explanation as to why. I got a flat tire and was in need of new tires as it was. Mike got me in right away so I wouldn't have to be without my car for too long. As a woman, I always get a bit nervous when I need to take my car to get fixed, as I feel some places just assume women know nothing of cars and they can be predatory. I did not feel that way AT ALL when coming here!! They don't try to sell you the most expensive solutions, but just the ones that make most sense given the state of your vehicle. I really appreciated the thorough explanation as to why I needed to select certain tires for my vehicles and how they would be the most beneficial. The prices are very fair here, especially given the exceptional quality work! I will be a returning customer and refer friends/family to this business, as Mike and his team really went above and beyond to accommodate me.
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October 2023 by Ross Christensen
They drained my rainx washer fluid and gave me the cheap blue stuff.. then told me my trans was bad after inspecting axels and gave me a 3k quote on 1 axel shaft.. suggested I go next door to their friend for trans work too. 3rd party confirmed trans had zero issues. I replaced axels for cost privately. I'm still salty about them stealing my washer fluid. who does that? dishonest. dishonest dishonest. i won't ever be back for an oil change. lol I guess that's what I get for not changing my own. old people and women beware!!
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October 2023 by 1949 Chevy Styleline Dave
Yo Ross! Are you really salty over washer fluid? What do you think man!!! You think they’re like “omg this is the best washer fluid ever” let’s drain it and put it in my car!! Lmfao….. so you did your axle privately and saved $. Good for you. You don’t think that a company that pays multiple people to look, order, purchase and pay for a part should work for free right? What if while you’re flipping burgers at Burger King (it’s obvious that you do this for a living) someone walked up and said I’m ONLY going to pay cost for my burger…. He won’t be having it his way. SMH! I wish I knew where you live so I could send you a case of your magic washer fluid just so you could go away!
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August 2023 by Kestrel A
Made an appointment online for an exhaust issue. They were very polite and professional and kept me updated with their progress. I'm very pleased with their work and the priceService: Exhaust
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August 2023 by The Burkholder’s
Owner is honest and friendly. Realistic view of auto care and the mechanics have the same view and are wonderful to work with.Services: Tires
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July 2023 by Brian Kloster
I brought my car to CarX yesterday for the first time. I think Mike was working the front desk. Brad worked on my car. They were very honest about what they could and couldn't do regarding a computer issue on my BMW. I'll be back for sure.
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July 2023 by Dan Murphy
These guys do an excellent job. A little more expensive than some other shops in the area, but these guys don't smear oil all over my seats like some more affordable shops have! Kidding, of course... Mike and his crew at this Car-X are knowledgeable, patient, helpful, and friendly. I've gone here for all-wheel replacements as well as having all of my brakes and rotors swapped out. Neither procedures were cheap by any means, but they got the work done within the day and definitely made an effort to save me money by bundling family-pack oil change coupons, lifetime service offers, and they have a financing option through Synchrony that gives me no-interest 6-month payments, making the bill more digestible. They attach a ton of photos, have a great online portal where they present information about what is good, what needs attention soon, and what is urgent. I never got the impression these guys try to upsell me on things I don't need, and I can tell the difference in my car after every visit I have here. I'm a tech guy, and auto is not my forte at all; I rely on a mechanic to be forthcoming and honest about what work needs to be done the most and what I can skip on until next time, and I feel as though I can trust these guys much more than other shops I've gone to. Will be coming back here for all my repair needs as long as I'm local.Services: Air & cabin filter replacement
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July 2023 by Colleen P.
Went once a couple of years ago with coupon for just an oil change. Had an appointment and still had to wait about an hour or so. Had just gotten new wiper blades and a couple of new tires on my car and they told me I needed all new tires and new wiper blades among other things. We're quite insistent. Against my better judgement I just went back again today. Had an appointment again and was told it would be a while as they had several other cars ahead of me. Said at least another hour or so before they even start my car and then 45 minutes or so for oil change. Would not give me any estimate on how long. Seems they make appointments but still take walk ins on a first come basis. Also seem a bit shady as they look For reasons to sell you services you don't need. He mentioned when I asked how long the wait was well we don't know because we don't know what other issues were going to find with the cars ahead of you. Was not going to sit for 2 hours and wait for a cheap oil change only to be pressured on paying for things I don't need. Went to valvoline down the street and was done in less than 30 minutes.
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June 2023 by S M
I had a great experience today. Mike the manager was very helpful. I had my engine light come on and he checked it. He also changed my gas cap. Nissan wanted to charged to put it on where Mike put it on for free. They gave me honest advice about my car and I did not feel ripped off. Where other places I get that creepy vibe. I will be coming back for my car needs. Thanks again Car-X
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June 2023 by Eddie Louise Moran
They were very nice and didn’t charge to just tell me what I basically knew was the issue. I was quoted $2k in parts alone… I fixed myself under $400
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June 2023 by Tete Cantu
Soo I went in for an oil change. I guess they don't honor their own coupons. I had a coupon that said $25 for full service oil change. I was charged $79 and he only took off $14.99. I won't be coming back. An oil change takes 5 minutes why woukd I ever pay $79 for a 5 minute job. Only reason I came in was because I had that $25 coupon. You shouldn't print out coupons if you won't honor them. I won't ever come back or send anyone I know. That's terrible customer service gentlemen. This place is over priced ridiculously.
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June 2023 by Theresa C.
I came in for an oil change only because they sent me a coupon for a full service oil change for $25. Soo after coupon he says total is $79 and some change. The coupon states $25 for a full service oil change not $14.99 off. He says the oil change is $39.99 but that's not what the coupon states. I wasn't about to argue. But I won't ever be coming back there. That's horrible customer service why print coupons and you won't even except them. Just terrible and $79 for a 5 minute job?? Get real! You guys irritated my day and I will tell everyone never go to you over priced shop especially if you have a coupon you can't get full value on you suck!
