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“This tree is conveniently located and definitely one of the largest dollar trees I've been to. It's definitely a go-to when I need little things, some daily necessities or some food for lunch/dinner.”
“Very clean store very friendly people the bakery will make you any kind of donuts you asked them to do. The store even has pistachio cakes available most of the time”
“I am giving 5 stars to the manager, tall cashier dude that's always present, and the older woman that typically closes because these workers bust their humps!
To the contrary I want to say to the owner, general manager,etc
I was in this evening around 6:48 pm. The cashier ( no name tag) wearing white jogging pants and a black top should be taught to not be holding a customer's money and texting... I wanted to scream from how unprofessional it was just standing there staring at her for what seemed like FOREVER to please put her phone down and finish my transaction. As soon as I walk up she's just texting completely ignoring me and my entire interaction was awkward. I look forward in seeing the manager whenever I walk in as she is incredibly helpful and pleasant and I could've right there and then called for her however she was busy putting the price tags on throughout the entire store trusting this young lady and this cashier should be written up. Next time if it happens again I will be certain to say something. If it were my job, I'd be out of a job, period. I did not appreciate spending $43.00 to give her $45.00 and wait forever to get my change that probably was about 3 minutes total just staring at her and she gave no care because obviously it's welcomed. I have seen the manager at this location train and she is stern, hard pressed while being gentle and extremely patient so I know it is not happening in her presence. We all have things going on at home, etc but that's what a break is for!!
As a professional, please do not respond with, " I'm sorry to hear this. Please email me or please understand.... ( Whatever reason is given it is not good enough)"
In my customer service career as a young cashier I had to learn the hard way by receiving a write up, having my phone confiscated by management until the end of my shift or being sent home without pay.
I do understand that this generation is pretty much... RELAXED to a certain degree but it is common sense, " the customer service is the first contact, is responsible for creating that warm and inviting impression to keep customers coming back vs to their competitors, are responsible for adhering to their employment hand book guidelines of what is acceptable and isn't and the customers wanting to come back purchasing inventory is what creates profit and raises"
Please, get it together. Give your Manager and the old lady a raise as they have been the consistent employees in that store since I moved to Wood Dale years ago. Stop hiring anyone and if you do ensure they have common knowledge of what is expected or train them properly so that these young folks understand.”
“They finally updated their location about a year ago. This used to be one of my favorite DTs before the pandemic, but they started "Falling Off" years before the pandemic. The location started to feel "Low Budget" meaning, they barely had anything and the stock was always low. I actually stopped going to this one. But they are now back on track and the stock is always healthy.”
“I went to the dollar store this time at the Lombard location. I think this store is much bigger compared to the other dollar tree stores. Well I went and I found some bowls to match with the white & blue flower design plates, coffee mugs & placemats that I bought yesterday evening. At another dollar tree I went yesterday. There was this nice lady associate that helped me & took care of me earlier in the afternoon today. Her name was Genie. Thank you to her for being so kind & helpful. It was good that this nice lady associate helped me because I’m handicap now. I’m glad I bought some newspaper & thanks for helping wrap my beautiful bowls that I bought. I also bought some bouquet of balloons for Mother’s Day for my Mom & also a bouquet of balloons for my daughter too. They really have nice stuff to buy at this store. Good quality & good prices. God bless. I give Genie & this dollar tree store 5 stars.”
“It's very crowded all the time but that's because they have lots to offer. Staff is helpful and yes friendly.
I don't know but it's seems to me that most places I visit are really sweet to me.
My family & friends say that's because you are friendly.
I think if you treat folks with dignity and grace, in turn you get treaded the same. Anyway not preaching just saying.”
“Really friendly staff! They offer a variety of things all in one place! They also offer services such as paying bills or sending money. They also change checks. I'm always greeted with a friendly smile and asked if I need help finding something. If in case what I'm looking for they don't have, they will try their best to have it next time or order it especially for me!”
“I stopped there the other day to get a phone mount for in the car. The first one I bought did not work right?
So when I went back in the manager was so awesome judy. She even came outside to try and help me with the second one that I bought. I have never had an employee, let alone A. Manager at a dollar general come out and try and assist me with a product that I bought.”
“I went to this store tonight for the first time as my Dollar tree is under construction. This store is fabulous! So clean and organized, big isles, very friendly helpful staff Thank you to Brittney the manager who helped me with my balloons. Great great store! 10 stars”
“I love coming here because the ladies who work here are just exceptionally helpful :-) friendly, and it makes it so much nicer than just a regular dollar store experience. I will definitely be back because I love that exceptional experience!!! Thank you ladies for your spirit!”
“Great store , has a little of everything , very clean and the guy running the register was so nice and very helpful. Nothing bad to say about this store. Definitely recommend this store if your in this area.”
“Love this dollar store. Has so many nicer quality and just more varitety of party favors, goodie bag items, decor, food, etc. Just really sad the prices went up. Doesn't feel like a dollar store anymore when you need 10-20 items+.”
“Store has plenty of selection. Best grocery store with the freshest food around the area. Owner is a very nice lady. She provides fantastic ethnic groceries and a decent price.”
“Excellent store, always clean, great customer service. Managers great, cashiers are very friendly, I was reading some ov the reviews, one got my attention. SIS, MAYBE if your nose wasn't in their business you wouldn't of had a bad experience. Who knows what they were talking about mind your own. I see some frustrations there, the customers don't pick up after themselves, they leave things on the floor if they drop it, or put it on a shelf where it don't belong , gift bags mainly, pick up the bags you drop! Stealing is another issue, STICKERS you go though the stickers and leave stacks on the shelves shame on you. So before you put something down where it don't belong... think about it PUT IT BACK! You are making the store look dirty and you are doubling the work of the employee's because now they have to clean up after your bad lazy decisions
Thumbs up to the staff!”
“Dollar General Villa Park is an awesome store. The staff is always very friendly making it a pleasure to shop there. The employees are always busy restocking shelves therefore it must be a very popular money making store. Great job General Dollar Villa Park!”
“Staff is great (that’s the only reason for 5 stars) they’re put in a bad position bc corporate decided to keep the store open while updating. It’s a complete mess and hard to navigate.”
“This store is awesome and everything is great and everyone is awesome EXCEPT THE EMPLOYEE SHEENA SHE NEEDS TO QUIT OR GET FIRED SHE IS VERY UNPLEASANT. THIS IS THE MEADOWBROOK DOWNERS GROVE IL LOCATION.”
“Wow, this place is clean, organized, neat, nicely lit inside. I'm going to stop using the one at 63rd/Woodward anymore it's an official pit and corporate needs to check it out.
Cashier was super friendly, and they had 2 registers open cause they are busy!”
“I have been in a lot of dollar General store I have to say this store is clean and organized man please keep up the good work and effort and pride to keep your store clean because some of the other stores I been in need to be shut down”
“It’s the dollar tree, you literally get what you pay for, but that’s what makes the dollar tree great. You don’t expect the best but that what you look for at a dollar tree where literally everything is a dollar.”
“Needs more staff especially stockers there is piles of suff in the isles just sitting there you can hardly walk through the store. Store needs much better managment!!!!!!!!!!”
“Just got there 10 minutes before they closed the place was very clean and the workers were very polite I got the item I wanted and waited in line one of the workers was paying for stuff and for the wait they paid for the item I was getting if I could rate this place more stars I would one of the nicest workers god bless that worker ?”
“This dollar tree is nice and organized, clean, and has friendly staff. Always has cute seasonal decorations at the front of the store. And you can't beat the price.”
“It's nice. There has to be a better way to stock so you aren't crawling around things. They should stock after closing. With new prices... perhaps. Can't even get to a side of aisle.”
“Great prices always…everything $1.00 boggles my mind all that you can purchase here and every holiday!Everyone who works there has always been really nice…been going there for years…moved 25 miles away and still come back to this location to shop!”
“Carlessa was amazing. She was doing the work of 3 employees at the check out and it was a symphony of efficiency. The person in front of me complimented her as well. Give her a raise!!”
“This is for FILJAN COEK!! Until my picture is taken down I will be posting your license plate all over social media. You had no RIGHT to post my picture without my permission. (Infinite Truck QX60) plate number (BT 83481). When my picture is removed I’ll stop posting your license ?”
“A ton of stuff, overflowing in some sections. Went in to get a paper tape measure, finally finding it with a lot of help from really nice staff. The price is $1.25 for unmarked items, with some marked items going up to $5.”
“As the first to review this place I find it very convenient affordable and very hospitality place I hope it gets better and better in the community I find a graceful that I can walk near it and is very close by.”
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“Omg.. I’ll never forget this kind lady associate manager who helped take care of me today. I usually buy my dishes, bowls and coffee mugs at IKEA. But I was just browsing around in the store. And found and I bought some beautiful floral design dishes with matching coffee mugs and matching placemats. This is my treat for my Mother’s Day. So when I have my friends or family over at my place. They will be surprised at the beautiful table setting with beautiful dishes, coffee mugs and matching placemats.
Thank you to dear nice lady night manager Hope. I love this store because of its beautiful kinds of things you can buy. And I am handicap I walk with a cane now since my stroke because I have lupus vasculitis. I had angioplasty surgery I have right vertebral stent & I have numbness on my right side body now.
It’s hard for me to go shopping. But it’s people like dear kind Hope that make a difference in life. Thank you so much Hope for helping me today. That was so nice of you.
God bless. Hope you have more of God’s blessings to come (:
Check it out at the dollar tree store. I haven’t gone there for a long time. It’s really a great place to shop. I give Hope 5 stars for great customer service.”