H&R Block offers a generally positive experience for many customers. Clients appreciate the helpful and friendly service, especially from knowledgeable tax experts who make the process smooth and quick, whether in-person or virtual. Some reviews highlight staff members going above and beyond, such as helping with copies and staying late to assist. However, there are concerns about the cost, which some find a bit pricey compared to other options like CPA firms. A few customers experienced issues with the knowledge of their tax preparers, leading to mistakes like unexpected balances due. Overall, H&R Block is seen as a good choice for tax help, with many satisfied customers returning year after year.
H & R Block, you rock. You always find a way to make my day!!! Kudos to Norma for you knowledge and patience.
March 2024
The agent I worked with was very knowledgeable and helpful.I will definitely be back next year.
May 2023
Susan was amazingly helpful!!! Although she was not my Tax Rep this year. I came in last minute and she helped me with getting copies of my tax return. And she also stayed until I received everything that I needed! Thank you again Susan from the bottom of my Heart!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
