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January 2024 by Mercedes M.
I've tried to change my opinion about this store but can't. Yesterday I went in 7:53? Definitely before 8pm. The hours posted said closes at 8pm. I KNOW it was before 8pm. I literally told my husband I'm going to run in and get socks, I knew exactly what I wanted. The two ladies immediately said they were closed, Not we are closing soon, but we are closed. I said it's not 8pm yet. they responded with "those were covid hours posted. " ... Covid has been over since 2022, at least no masks required. Such BS, they wanted to close. . I started this review by saying I want to change my opinion, because they have many brands I buy. But each time I go I get no service and am ignored, and now chased out of the store during open hours. What a shame. Update: I checked there hours on line and it says close at 7pm, but if I'm eating dinner across the street, see people leaving the store, see the window sign hours of 8pm, and it's 7:53, of course I think they are open. Update the window sign hours.
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June 2023 by Kathryn A.
Lots of cute and trendy clothes, but the best are the shoes - I can always find what I'm looking for (especially cute and comfy styles). If they don't have the size you're looking for, they can order it from another store. Merchandise turns over quickly so there's always something new.
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June 2023 by Madeleine Angles
Super cute boutique with fun clothing.
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June 2022 by Kim M.
I was just there yesterday and when I looked at my receipt I was charged more than the price tag! The Smith & Sinclair alcoholic cocktail gummies are priced at $24 (a splurge at that price.)Buyer beware!
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September 2021 by Pat Kieltyka
Real cute and nice stuff! Helpful staff and was really unique in there. Reasonably priced for the quality of what you're getting. Would go again.
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April 2021 by Slavica Kutlic
Cool store!
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April 2021 by Amy S.
I came in today (4/13) to do a return and look around. Erin and Mary were particularly helpful. I have been going to this company for many years since I lived in Forest Park in 2018. I more recently have been going to the Glen Ellyn location. Every Jayne store has amazing clothes that are trendy, but not too trendy where they will go out of fashion in a few months. Their staff are always wonderful too. Also their shoes are so comfortable. I love this store and their style is unbeatable! :) will continue to shop here
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August 2020 by Aubra Hickerson
I love coming here to treat myself to unique pieces that I adore having in my closet. I always find something i have to have!
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April 2020 by Griselda Herrera
Friendly and helpful staff.
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February 2020 by Shelly Valdiserri
They have a great selection of cute and comfortable shoes and boots! Cute clothes too
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December 2019 by Deanna M.
For the first time I shopped in this store in what was called "Ladies Night," in Glen Ellyn. After spending hundreds (yes hundreds,) of dollars in the area this was the last store I popped into with my Mom and sister who were also spending lots of money that evening. We all purchased the same Nordic Beach Sherpa jacket except the last two were purchased by my mom and sister so the woman behind the cash wrap said she was able to ship it out to me. After swipping my credit card (taking my payment with no problem,) and shipping information I was told that this was going to be delivered to me within a week. After two weeks gone by I called the store to track down the item and ask what had happened. What I got was a snotty human being on the phone telling me that if I wanted to come into the store to pick it up it was waiting for me. (Keep in mind I live in the city of Chicago and its a min of 1 hr drive to get to this store,) so it was a special occasion that I was even in the area. I told the woman on the phone that I needed it shipped and the continued to ask me to come into the store and huffed and said "Well it's been here for over a week now," as if that was my problem? Luckily for them I was in Oakbrook the other day and was able to pick up the item in person but this is where it gets REAL GOOD.... as I walked into the store I explained who I was and the item I was picking up. To my luck I was speaking to "a store manager," who kept repeating herself saying "Well we would have shipped to you we do it all the time," to which I responded great, then why didn't you? She rambled about how she didn't even have my information (as if that was my problem again,) to which I said well as a customer you're doing a lot of telling me what I DID wrong as the customer and have never once apologized. I live in Chicago, I spend lots of money at local boutiques in my neighborhood, love supporting small business owners but you're making it very difficult for me to even want to shop her again. This is exactly why I will not spend any more money at this store and would not recommend it. Big mistake Jayne, HUGE!
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September 2019 by Nichole Quinn
Jayne always has a wonderful, fun selection of styles and the process are always fair or better!
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June 2019 by Robyn O.
This is a classy little store with great shoes and nice clothes and sunglasses. The prices are in line with most boutique stores, and the styles are original. The people who work at this store are friendly and easy to work with and talk to.
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June 2019 by Steve S.
Returned yoga pants with receipt and tags still on at 30 days. Was told the return policy is 10 days and could only be given store credit. The return policy is not posted. Honestly, who has a 10 day return policy. One more trip to spend our "store credit" and that's it. Too many other other places with comparable merchandise, better customer service and return policy. The 10 day policy is a neat trick when you think of all the people who probably forget they have a credit there.
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August 2018 by Deb Y.
I have lived in Glen Ellyn for about 12 years now, and I can honestly say this is one of the best stores downtown Glen Ellyn has ever had. They have the best, most stylish, comfortable shoes and accessories. They are perfect for work or play. Love this store! The sales people are so friendly and helpful as well!