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October 2023 by Lawrence Woznicki
Half way decent grocery store. Excellent pharmacy.
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August 2022 by Steve E.
As much as I used to like Jewel, the one in Glen Ellyn is pretty sad. The only thing it has going for it is the hours of operation. Given its local competition I would think it would strive to aim higher. Their vegetables and meats, have a short shelf life and both are of lesser quality than other options, close by. During the pandemic, they went a few weeks, without saltine crackers. They said supply chain issues.... Well, okay but who runs out of saltine crackers? Their selection is limited and I'll accept being a small store an excuse but I have yet to find something as common as Chinese mustard, in their Asian section. They seem to constantly be moving to their store brand products, which makes their selection of choice even smaller. I stopped in yesterday, for some bread and buttermilk... They didn't have buttermilk! They had just about every other type of milk, you could think of but no buttermilk... 1%, 2%, Whole, Almond, Wheat, Oat... The list goes on but no buttermilk? Also I've notice they'll often sell what seems to be a one time shipment of something, which is kind of disappointing too.
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July 2022 by Jude G.
I like shopping for groceries here! Good prices, fresh fruits and vegetables and an excellent selection of bulk dried goods and spices. It was a good experience. Lines move pretty quickly here as well. Cashier was pleasant and quick and to the point, was super nice and no one was crowding or rushing me in line. Plus, very clear. No doughty. Stuff was neatly shelved and there were plenty of associates if in case someone had a question. Prices clearly marked and visible to customers plus cheaper than most competitors, what else can somebody ask from a business. Will definitely be going back.
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June 2022 by *.* raw_input
By far the Rudest staff I have ever had to deal with. Looking at other reviews seems like my experience is not the only case. Seems like the pharmacist or tech is always having a bad day. Attitude and they talk down to you. I understand times are hard on us all, busy schedules, etc..but there is simply no reason to treat people the way the tech or pharmacist? dose here.
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May 2022 by Clifton S.
I really enjoy shopping at Jewel-Osco They have plenty of options when it comes to healthy food selections. Amazing amount of food are available here - beer, ice cream, dairy products, frizzy drinks, juice, healthy products etc. There is also flowers and bouquet for sale. I find new brands to support every time I go shopping there. If you want to live a healthy lifestyle, Jewel-osco is the way to go!! They have a lot of unique items and usually have things in stock, even in the recent times. The checkout assistants are friendly and helpful. Got really good experience shopping here. We had a wonderful time there. Will visit again
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December 2021 by S M
Very rude Pharmacy and Technicians. Need a class in bedside manner.
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October 2021 by Shauri Gonzalez
Very nice staff and great selection of items!
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June 2021 by Tracy Mohr
A nice store to shop at...
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August 2020 by Jas W.
I just want to point out what an amazing job the bakery did on my sons birthday cake! I asked them a day before I needed it for a baby shark themed birthday cake they said they didn't have decorations but would do accent colors with the theme. Agreed. When we picked up the cake it totally exceeded my expectation.! These went above and beyond at such short notice! I really appreciate it. You made my sons birthday special, he absolutely loved it! THANK YOU SOO MUCH!
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August 2020 by Linda H.
Jewel. does not care about their customers. Expired food, impossible to get a refund for items not delivered, an attitude of you must be wrong when you complain. I have never placed a negative review anywhere, but this needs to be addressed. I have to check the expiration dates of everything I bu,y otherwise I take home items already out of date or have one more good day left. Of course you can't return it.A few months ago I found several packages of lunch meat; all were more than a week past their expiration. I took all of them to the front desk. They said well the stockers get busy. And customers get sick!The last straw was when I placed a delivery order. They gave me two of someone else's bags and did not deliver two of my bags. It took 45 minutes convince customer service that my problem was not due to an out of stock replacement and stupidity. Finally they said they would refund me for the items I did not get. I have not received a refund after 5 days. Perhaps some other store wants my business.
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July 2020 by Erin P.
Jewel in general isn't one star. But I have to give them one star for not getting rid of an employee who is obviously the reason behind their horrible star rating on here. Visited twice today because we had a rain check for items written by one of the managers. First visit was pleasant with no issues. Second visit, I'm barely walking in the door before hearing a lady going off at customer service about an employee who shouldn't be working there. I assumed it was illness/covid related and went about my business thinking the lady was obviously being a Karen with the manager.... little did I know...We head to check out with the lovely Linda who gives us no salutation and starts slamming our items across the scanner, obviously waiting for the end of her shift to come. (I've worked in retail over 10 years. I know the feeling.) She looks at the rain check paper and goes "What the heck is this? We don't accept these." I told her we had already been there earlier today and used a rain check but had forgotten one at home. "Yeah I doubt that. We haven't been accepting rain checks because of Covid. We don't take returns or anything back." .....iight... So how does that apply here ma'am? I asked her to explain that logic to me. "Oh idk it's just what our managers have been telling us." Which is interesting because the earlier cashier didn't give us an issue, and the manager was the one who offered the rain check in the first place. I told her that we're not returning anything. It's a coupon, so how does not accepting a coupon have to do with Covid, exactly? You just like taking advantage of the situation and customers? Is that the connection you're trying to make? K, well I asked for her manager being he was the one that wrote them to which of course she huffed and puffed. I spoke up and told her that I didn't appreciate the way she handled the situation. My 70-year-old dad just wanted his 75 cent pop tarts, and instead of being a decent human being and being polite about the policy you assumed you were right about, you took joy in shutting down a 70 year old man with his coupon he was excited about. That's the kind of person Linda is. Thankfully another cashier came over and processed the rain check for us. The manager never actually came bc he was with another customer. Linda goes on about how she's been working in the industry for so long and obviously knows what she's talking about. To which I tried to respond to before she threw her hand in my face and said "Whatever! I don't want to hear you anymore. We're done here so God BLESS you!" What a lovely lady. I can't imagine this was the employee the lady from earlier was going on about.... Jewel, do yourself a liability favor and get rid of this lady. She's going to be the old lady that ends up in a video on Facebook making a disgrace of your business.
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May 2020 by Tony A.
It's a hit or miss here with everything. Not very friendly employees at times except for one person I did not get his name at the register. He was wearing dreadlocks and was very nice. I had one lady yell at me multiple times at the self checkout lane for no good reason. She did not have any patience whatsoever. The aisles are crowded and small and the place is never really that clean. The carts are always missing and it's super outdated. Only reason I still shop here is because it's conveniently located by my home. Everyone there really needs to get better customer service training before this place closes down.
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May 2020 by Bob Ballenger
The a jewel on Main in Wheaton does not control how many people are in the store and they don’t stop people not wearing a mask. The manager says they are not the police
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April 2020 by Judy S.
This is where I normally shop. I'm used to it and know where everything is. However I'm dismayed to see their staff are not wearing masks when Trader Joe and most other stores are taking precautions for Covid 19.
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August 2019 by TT I.
Yummy from the deli...lemon capinelli pasta w capers tomato and arugala. I've a passion for it. I've made it at home w basil instead of arugala and it's tasty either way. Yum!