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November 2023 by tiffany
I was waiting at the deli and the old woman behind the counter finally makes eye contact and says what do you need? I asked for a pound of this cheese and she pointed at the display behind me saying there's some over there already cut. I said I know, can you please cut some for me? She had an attitude and started slamming stuff around and luckily this was the only thing I wanted from the deli because she tossed it on the counter and walked away. I was honestly shocked, having worked in a similar store deli for many years this is absolutely not acceptable. If you're not feeling human that day, stay home!! I'll drive to another grocery for my needs.
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October 2023 by Rebecca Huerta
Every time I come in here, I have problems with the people who work produce. Specifically John, an older male. He’s been very ignorant on multiple occasions that i’ve been there. I’m not sure how he is still employed given his attitude and disrespect with customers. When i shop at jewel, i want to be in and out, not talked about by the Jewel employees. John should not be working with customers and i am willing to take it up to corporate. This jewel sucks.
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October 2023 by Jacqueline Wolter
I try to not come to this jewel but its convenient for me since its 2 minutes down the road from my home. I usually drive 10 minutes to another jewel but was running low on time today. Produce workers are always rude at the loacation. I was looking for a ripe honey dew and an older gentleman told me "just pick one already" in a rude tone of voice. I only gave 1 star because the cashier was very nice. I wish I remembered her name. She apologized about the man being rude which she shouldn't have to apologize for someone else's actions.
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August 2023 by Vaughn Keating
Went in for a few things last night. Went to the chip aisle and found it was so fresh and so clean. Had to snap some pics.
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August 2023 by C N
The produce was fresh and everything I needed was in stock. The associates were all very courteous and pleasant.
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June 2023 by Amy Hill
I like that they put the cream I use on the middle or bottom shelves for easy access..they don't carry the cat food I was looking for,but they have the treats my cat likes
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June 2023 by Black Star
It is expensive but always has what you need the quality of the food and things is also very good .This one always clean and has different deals that help with the prices so always be on the lookout
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June 2023 by Tanya K.
Standard Jewel could benefit from a remodel. It's a perfectly fine grocery store. I shop here 3-4 times per week and spend about $200-300 each week. The problem is with some of the cashiers. There's one in particular who is just unpleasant. At first I thought maybe she wasn't trained properly but there's something more. Today I neatly stacked everything on the belt. I explained that the first half of my order had the additional $2 off bakery coupons on each item. Well, she missed two of the coupons so then she just rescanned the items to take off the coupons without voiding the two items she scanned and failed to apply the coupons towards. My total was $33 and I knew it should only be $21. I tried to explain the situation to her several times and she wasn't hearing it. She used an authoritative tone. I'm going back and forth with her and she's refusing to budge. It wasn't until a store manager approached that she magically found her error and started voiding the individual items. At this point I no longer wanted to deal with her. The manager actually removed her from the register and voided the whole order to start over. Sure enough, as soon as he scanned everything currently the total was $21. Now, I'm a mixed race woman so I don't know if that had anything to do with the interaction but the whole thing was unnecessary and she didn't need to act that way. She was so adamant that she wasn't wrong and refused to just listen and correct her mistake. Get her off the registers and put her in the bakery department or something. After this morning's interaction, I will not deal with her again. I'm still debating if I should call Albertsons to complain.
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June 2023 by A
I really hate to complain but I just went to this jewel today and am absolutely shocked and extremely disappointed … While I was in the produce section by the salads, I noticed the door open to the prep area (for the deli I think?) and as I glanced I saw one of the workers cough straight into her hand and then grab a spoon to start preparing whatever dish she was making without washing her hands— yuck! I’ll be sure to not buy the store made products… And at checkout, the woman bagging our groceries was quite literally throwing our bags and was very hostile toward my mother and me… We had 2 carts worth of stuff and I tried preventing our groceries from getting crushed by rearranging the cart (without getting in her way or saying anything to avoid upsetting her), but I must have failed because she was essentially acting territorial toward me for touching them with growls, grunts, shaking her head at me, and angry stares. I would get it if I was nagging her, but my mom and I didn’t say anything. She even started shouting across the store to a coworker, “ I’m so done with this I’m going home” as she shook her head in disgust at us. We spent over $350 and i didn’t want our groceries to be damaged… but I guess that was too lofty of an expectation.
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May 2023 by Frankie Couture
EXPIRED FOOD TOO MANY TIMESI purchased Jack Daniels Tennessee Honey Pulled Chicken, 16 oz, $9.49 at Jewel, Glen Ellyn, Ap 11, 2023. I went to prepare it a few days later and happened to look at the date on the package-it said use by FEB 15 2023 !!!!. ALMOST 2 MONTHS EXPIRED. I of course, returned it to the store and C/S tossed it in the garbage and refuned my money- No " I'm sorry" or " I will alert that department immediately". No concern at all that Jewel sells 2 month old expired meat.As a very long time Jewel customer, I have many times, inadvertently, purchased expired , spoiled, fowl smelling seafood AND noticed that some bakery products will have date stickers on top of older date stickers!
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March 2023 by Big B.
Avoid Debbie in the pharmacy!!! She's the female with the mullet and terrible attitude. I recently had a few prescriptions filled here and both times she was aggressively rude. The WORST customer experience I have ever had with any retail employee.
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March 2023 by Lilly huerta
Produce is rarely fresh. Plenty of expired dates on shelves, especially in dairy. Poor customer service. Employees seem like they hate their job. Any other locations that I’ve been to I never had any of these issues. Only rated it two stars because this location is right down the street from my house & is convenient for me.
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March 2023 by Erin O'Brien
Best Jewel I've ever been too. Amazing selection, great produce section, and good deals on sale items. Super clean, easy store layout.
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March 2023 by Deborah Ward
Great pricing on most items. Clean orderly store and with inflation that just keeps getting worse, this place has been a go-to for staple items and the like.
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March 2023 by Ellen Thomson
Today was a quick, easy in & easy out. Not many shoppers & no lines at check out! Very pleasant!