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February 2024 by Kristin Malone
Today, my oil light went on as I was coming home from the airport after I dropped off myHusband . I went right to Napa Auto Parts in Glen Ellyn .., they were SO helpful. I Asked if they had any time to help me put it in…Sal came right out and did in 5 minutes! He was SO kind and helpful. I tried to tip him and he would not accept it.I highly recommend this store.
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January 2024 by Matt Yarbrough
Went in and was greeted and acknowledged immediately (big ups in my book). CSR was knowledgeable and took charge of my needs. I was able to switch out my busted back-up bulb for my jeep. Totally appreciate good customer service. Glen Ellyn's best kept secret!
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September 2023 by DJ Miller
Great people!
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September 2023 by OMG!
Great Place For Parts Clean Great Staff Store Manager Mr Jayson Is Very Kind And Very Nice He Is Here To Help You!! Must Check For Their Deals
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September 2023 by Aqua
Sold me a clearly refurbished caliper set instead of the OEM set I paid for. Gave me grief about the refund saying no it wasn't refurbished.
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May 2023 by Matt Cox
Had exactly what I needed, at a fair price. Unlike other auto parts stores, these guys know about what they sell.
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February 2023 by Kaitlin Aubrey
I always thought everyone who worked here was helpful. However this gentleman I felt went above and beyond, that Im still thinking about it two weeks later. My car battery died two weeks ago around 530pm. This store closes at 7. We made it in to purchase a new battery around 630. The man there was SO helpful in his advice and working with us to get it resolved. Thankfully it broke down at the post office around the corner. I wish I got his name. He was the sweetest man. Corporate, if youre reading this, he said he was divorced and had a daughter, to help identify him!
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February 2023 by Cindi Schroeder
Wonderful and Professional Service. I was very satisfied with the report and service.
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December 2022 by Chuck Montgomery
Knowledgeable staff,quality parts, and good stock
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November 2022 by min yu
The service staff at the door has a bad attitude and no manners at all. It is suggested not to go shopping at his house
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October 2022 by Ryan Kempf
Jay was super helpful and very knowledgeable. He helped me fabricate my own fuel line and fittings with great professional advice to help this backyard mechanic. We had to get creative but exactly what I needed for my antique car . Thanks again Jay , I always can can on you and Napa for my automotive needs.
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June 2022 by Melanie Snyder
I haven’t shopped here yet, but if I ever need something I’ll be sure to visit because of Jay. When my car broke down in the middle of the street near NAPA, Jay saw me and went out of his way to help me push my car to a safe spot. He made sure I was alright and that I had a tow truck coming before leaving. I’m thankful for his kindness and empathy. Thank you Jay, you’re an awesome human!
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June 2022 by ScoutingCars
Jay was super helpful and very knowledgeable. He helped me fabricate my own fuel line and fittings with great professional advice to help this backyard mechanic. We had to get creative but exactly what I needed for my antique car . Thanks again Jay , I always can can on you and Napa for my automotive needs.
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June 2022 by Cheryl Huizenga
The guys working there were so helpful when I needed a lock for my catalytic converter, and a big bonus is that when I asked if they recommended any mechanics in the area, the guy who rang me up told me to go to C.K. Auto Service, and he was right, so now I have a great new mechanic! Thank you for great service and for a great recommendation!
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June 2022 by Sean Exeter
Yesterday while driving to my new job fro. Washington state. I over heated in Chicago and I swear my trip was ending there. My new life was going to start there. How ever this Napa parts team. Went above and beyond what it took to get me back on the road. We tracked down the o er heating issue. Turned out to be a sensor. Thank you so much. And if yall are needing a good conversation while getting parts. This is the store.
