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December 2023 by C Webb
Helpful staff
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December 2023 by Hannah Nelson
I came in to get bulk copies of a letter and had trouble with the self-service copy/print machine. Nick couldn’t have been more helpful as we troubleshooted and was so, so kind. I also overheard him swamped with calls and being warm and helpful to every customer he encountered. Thank you for the great service and holiday cheer!
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December 2023 by Mary Kohl
I needed a new chair for wfh and I had no idea where to begin. Alex made our experience a pleasure and was very informative. Alex took time to answer all my questions however ridiculous they probably were! He made my decision so much easier and smooth as I’m very indecisive and his knowledge went a long way. Thank you for being a kind and patient person!! I am very grateful to have had a wonderful employee and my experience at Staples was great.
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December 2023 by rene ronquillo
I use a virtual mail box there. Customer service is very nice. My complaint is, even with tracking they are unable to find package’s that are delivered. So they need to have a better “lost and found” system for tracking misplaced mail/packages.
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November 2023 by Kay Zee
Not honest or not smart. Neither of the two is acceptable.Was awarded a $10 coupon for returning an item from Amazon. Cashier didn’t deduct it from the total. After I point this out, he attempts to convince me that it had been deducted. I had to to pull out a calculator and show him the real basic math to get the discount. ??I would have shrugged this off, but there was another questionable business practice that they may or may not have been done intentionally, which motivated this review. Two strikes in one visit is too many strikes for me not to report it to the general public.
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October 2023 by Bill Chambers
Went looking for a new printer discovering that they accepted old printers for recycling and gave you $10 plus $30 toward a new one.Worked with Alex the tech lead at the store who was very knowledgeable about printers and spent great deal of time with himpicking out the most appropriate one. With the printer on sale and the other incentives it saved $140 off great new printer - pricing much cheaper than anywhere else. Also good they are an actual store where you can take it for repairs. Overall a great experience.
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October 2023 by Ruslan Shchehlov
Great service, thank you guys!!!
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September 2023 by Mike Grassman
Probably won't ever shop here again. I could tell while standing in line waiting that the cashier was purposely obnoxious and extremely immature despite his age clearly being a middle aged adult. After watching the 2 people in front of me nearly explode from rage, I walked up to the counter for my turn to purchase items I had found. He was just as loud and even more rude than the last two. He started ringing up items that I did not purchase, and finally after 10 long minutes of me watching him play with my items , I showed him the recipe and made him refund me for he stuff I didn't buy!! And then he started aging with the money in the drawer, and then decide to give me the amount of money he thought was suitable, until at the end he said " ok now here's the other 5 dollars"..not sure who hired this man child, but he's gotta go.
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July 2023 by Gunnar Linden
Thankful for Chris and the others that run the I postal section. Lots of different mail carriers and my mail is always there ready to be picked up. Thank you.
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February 2023 by Olga Murillo
Staples has everything you need. They do not always give you a good customer service . After paying at the register, and began walking toward the door. I heard the male cashier taking bad about me to the customer next on line. Very unprofessional and disrespectful towards woman . When I was so nice to him and thanked him for his advice on what printer to buy.
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February 2023 by Jeff Wasco
Nice people!!!! They actually like their job and care about how they treat people!
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February 2023 by Jovi Villarreal
Kristen in the Printing services was super helpful and saved my project!!! Thank you!! Excellent service ❤️
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January 2023 by Maria G.
Shout out to STELLA! Wow! She really went above and beyond to help me with my printing; very complicated size with a front and back. I was crazy stressed and she really gave me so much of her help and suggestions. Thank you.
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November 2022 by steve hall
Chirag @ staples glen ellyn, il location took our experience from good > great. he had our requested merchandise waiting for us at the front of the store before we got there.he provided deals, discounts and savings we had no expectation of receiving,and Chirag also walked us through our entire receipt to make sure we were on the same page for the entire transaction.And then he helped us get large boxes out to our SUV - his idea, not ours!so thanks so much Chirag and the Staples crew who helped to have our important merchandise ready to go!⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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November 2022 by S J
Chirag @ staples glen ellyn, il location took our experience from good > great. he had our requested merchandise waiting for us at the front of the store before we got there.he provided deals, discounts and savings we had no expectation of receiving,and Chirag also walked us through our entire receipt to make sure we were on the same page for the entire transaction.And then he helped us get large boxes out to our SUV - his idea, not ours!so thanks so much Chirag and the Staples crew who helped to have our important merchandise ready to go!⭐️ ⭐️ ⭐️ ⭐️ ⭐️