Mini of Glencoe offers pick‑up and drop‑off valet, remote virtual contact‑free sales options, and enhanced sanitization processes including Anti‑Microbial vehicle treatments. Customers describe great service, knowledgeable staff and never pushy assessment of what needs to be repaired and advise on the urgency of the repair. The team provides professionalism and courtesy while on‑site, even when they couldn’t diagnose the issue. Cars are picked up, left with a loner, returned serviced and beautifully cleaned. The atmosphere is calm, clean, pleasant and spacious. Video summary of what the mechanic did is texted, and the staff is friendly, helpful and personable.
Brought my Mini in for maintenance, and the dealership’s service was both friendly and efficient. I had the pleasure of working with Justin, who was communicative throughout the process. Additionally, they sent my car back in great, clean condition. The dealership has also rescued two adorable parrots, Zephyr and Blue!
November 2025
Great service, knowledgeable and never pushy. They provide their assessment of what needs to be repaired and advise on the urgency of the repair.
November 2025
Great customer service from Joe! Hate the birds in showroom though lol.
