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November 2023 by Ashika Sachdev
DO NOT choose this company for your move! Beware! My husband called in to inquire about their services and put a $100 deposit down which we were told was completely refundable. After reading the horrendous reviews this company has, we ended up going with a much more competent company. We called Advanced Moving the next day to cancel and the representative confirmed our cancellation. Fast forward to the night before our move we receive an email confirming our move…which we had cancelled. We also realized they never refunded our $100 deposit. When my husband called to inquire why this email was sent the receptionist was EXTREMELY rude to him and asked why we canceled. He told her it was because we found a better company and she goes “oh then you’re not getting your deposit back.” She also told us there was no record of us calling in and cancelling…which shows how completely incompetent they are. THEN they tried to charge us the full amount for the move!!! We obviously got this disputed with our credit card company immediately. If you want a smooth move, stay away from this joke of a company.
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November 2023 by pamela leas
Absolutely no reason to use any other moving company!! We have used them twice and we were100% pleased with everything from start to finish!! A huge shout out to Donna in the Claims Department!! She goes above and beyond to provide the best customer service. AMS is very lucky to have an employee like her!!
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September 2023 by Nora M.
this company stinks. buyer beware. when they break your furniture, they dont pay on the insurance claim. they owners are also yelling at the customers! they keep changing their company name in order to not have bad reviews. they are so overpriced. it is a very small company with only 4 employees. they get to customers homes and then deny services if your home is not clean. these is not a good company.
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September 2023 by A Google User
AMAZING company and really fair price and the workers were awesome, communicative, and had great attitude. I had to have heavy furniture moved downstairs from one house and up two flights of stairs to an apartment on the 3rd floor and the two guys they sent me powered through it all. Nice people and efficient. Would definitely recommend.
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September 2023 by Martin L.
I recently entrusted Advanced Moving Company with facilitating my move on July 17, 2023, and I am utterly disappointed and saddened by the service I received.From the onset, the moving team demonstrated a concerning lack of efficiency and professionalism. Despite having a lighter workload than anticipated, the team moved at a snail's pace, incurring an exorbitant and unjust surcharge of $700. The lack of necessary moving equipment such as Allen keys further hampered the process, forcing us to make multiple additional trips to transfer our belongings safely.But the inadequate service did not stop at inefficiency; it extended to negligence and utter disregard for our valuables. A TV worth $500 was carelessly packaged and consequently broken, shattering not just the screen but our trust in the company's handling practices.The negligence further reflected in the loss of a priceless family heirloom - a lamp that carried generations of emotional value was shattered, leaving us heartbroken and dismayed. As if the incompetence wasn't enough, we later realized that a unique table, part of a valued set, had disappeared without a trace, met with nothing but a curt and indifferent response from the customer service team.In total, we have incurred a financial loss of $2400 in damaged and lost goods, a sum no compensation can adequately cover, given the sentimental value attached to the lost and damaged items. A paltry offer of $90 as a resolution is not just insulting, but showcases a glaring disconnect with the gravity of the issues at hand.I find myself compelled to rate this service a meager 1 out of 5, a rating that echoes the lack of care, the inefficiency, and the rude customer service I experienced. I implore potential customers to reconsider entrusting Advanced Moving Company with their belongings unless they wish to risk a similar heart-wrenching and financially draining experience.We sought a service that would treat our valuables with respect and understanding, instead, we were met with negligence and heartache. We hope that no one else has to experience the disappointment and loss we have endured, and sincerely hope that Advanced Moving Company takes substantial steps to improve their services for the benefit of future customers.
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September 2023 by Isabella Taylor
They made our relocation a breeze! Their attention to detail while packing our furniture and household goods was impressive. The storage facility provided a secure environment for our belongings. When it was time for delivery to our new home, everything arrived in perfect condition. I highly recommend them.
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September 2023 by Julia Nelson
I recently hired them, and I couldn't be more happy with the results. They took great care in packing our furniture and household goods, and their storage facility ensured everything remained safe and intact. The delivery to our new house was smooth and hassle-free. I can't thank them enough for their exceptional service.
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September 2023 by Oona Brennan
They exceeded our expectations during move. They packed our furniture and household goods meticulously, and their storage facility kept everything secure. When it was time for delivery to our new home, everything was in perfect condition. I'm grateful for their professionalism and attention to detail.
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September 2023 by Kenneth S.
I was recently moved ( 8/30/2023 ) by Advanced Moving and Storage and was very happy with the results. Flavio, Jualoni, and Brandon arrived on time and did a great job !I highly recommend Advanced and will call them again for my moving needs.
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August 2023 by Susan H
Not only quick and good at their jobs, but they were friendly and courteous as well. The experience was extremely positive. We will definitely be recommending your company to those in need of movers!
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August 2023 by Nicki P
Moving companies usually hire muscled men with no proper training. I was expecting the same from Advanced Moving. To my surprise, these guys really did the job excellently. I gathered that they were really well trained by the company or they had too much experience. They were very creative while they packed all my belongings. The loading process went very smoothly as well. They delivered my goods on time in great condition. I wonder why I hadnt hired them before
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August 2023 by Malcolm G
They made my life so much easier. And thank you, as well. You all came to my rescue on such short notice and boy the way your movers packed and loaded my stuff was something incredible! I am also grateful for the very affordable price, quick completion and error free service.
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August 2023 by Beth B
They moved me very quickly and I want to say that the other moving companies could not move me in such short time! These men are very efficient and professional. They moved all my belongings with care and made sure it was not damaged at any cost. It was all delivered in time and they even helped me with the beds. They did not add any extra fees for that! I am very impressed! Well done guys! I will use you again and I will recommend you to all!
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August 2023 by Henry A
Advanced Moving & Storage was the one that moved me last month. They did a good job with my move I must admit. I didnt think they could pull it off on such short notice, but they did! They moved me without any dents or damages. Their moving team was experienced, professional and caring. They gave a lot of attention to the piano which was great! No scratches or anything! I was quickly moved and the price did not change in the end. I did have a smooth move and I will recommend them to all.
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August 2023 by Jeanie B
Accomplished the move without any issues. The team was patient, polite and diligent and they took a lot of care while handing our possessions. All the furniture was placed where we wanted it and they even moved it around as we asked them to do.
