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March 2024 by Haseeb K.
Worst service from Nathan Stoy. Very unprofessional. He told me to wait and after 45 minutes never got back to me. Then he went to the back room and didn't come back out, there were so many frustrated customers waiting for him in the shop. He needs to be fired. Super unprofessional.
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February 2024 by Jay Campos
Ramiro found a wheel I needed in an emergency situation where my rim cracked. After marker wheels are a pain sometimes and he helped me quickly and gave me peace of mind. Thanks Ramiro!
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February 2024 by Rd life
Great service! After the recent cold spells I noticed my tires felt wobbly & the auto repair shop recommended I change atleast the 2 front tires & recommended Discount Tires. I booked an appointment for next day but I decided I wanted to get tires ASAP. There are 2 stores close by but I chose this store because it had better ratings. I called & spoke to Nathan, asked if they had time to install tires within a few minutes. He saw me walk in & knew me right away from the car I drove. He was friendly, courteous, helped me pick a mid range tires & gave me a small deal on the price. I had 4 tires installed & they made sure I got out in time to pickup my daughter from school. I also asked if I can get one of my used tires as a spare, so I bought the wheel to mount it. Next day I went to pickup my spare & Nathan personally brought me the wheel but with a new tire for no extra charge!. I was in disbelief & he explained to me that my tires were in bad shape & wanted me to have a decent spare tire. Nathan is awesome & everyone in the store seemed nice. As an Asian woman I'm always worried that auto shops will try to rip me off or look down on me but my experience at this Discount tires was extremely positive! Thank you Nathan!
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February 2024 by David Miller
These guys are awesome! Stopped in for an air fill up and they found a nail in my tire. Plugged the tire at no charge.
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January 2024 by Bernadette Dumerer
Had to go there to put air in my tires this week because of the cold weather
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January 2024 by Yvonne McGee
Prompt and courteous service. Wait time to purchase and replace tires was less than a hour. Comfortable waiting area.
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January 2024 by Muma Clifford
Great customer service
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January 2024 by Vanessa Carey
Fast service, kind customer service, good deals
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December 2023 by Jonathan Flores
Second time buying tires here. Affordable, quick and super helpful
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December 2023 by Brian Monticello
Have bought many sets of ties here over the years.the service has been consistently good and the prices fair. My last visit was 45 minutes for a new set of tires from reservation time to drive away. That's fantastic.
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November 2023 by Attila Kutashy
Great place ? to take care of all of your tire needs. Professional, knowledgeable, and courteous staff who are willing to help and assist you with great new tire deals as well as with tire repairs. I highly recommend Discount Tire for all of your tire issues.
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September 2023 by Antonio-Daniel Pacheco
I am a happy camper. They always take care of me and what I need. My son passed away three years ago. What I like is that in the invoice read. Antonio Dan Pacheco.Thank you
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September 2023 by Emma Eiden
I was iffy because I never go anywhere besides Honda in Joliet, but I had a nail in one of my tires so my husband made an appointment here for me..This was one of the best experiences ever.I made an appointment and I had all four tires replaced in under an hour.They also had Michelin tires (which the dealership I usually go to, does not always have).Staff work so quickly, they have people and vehicles in and out in the blink of an eye.They made a customer for life.Please make an appointment. I witnessed multiple entitled people coming and demanding service on the spot - staff handled gracefully and professionally.
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September 2023 by Hydrafic
HORRIBLE. i took in my M340i to get new rims & tires put on. i did my digging online but i also asked the person who was helping me specifically 2 things. 1.) i wanted to take my old set home, and 2.) if i needed spacers. he said i did not. fast forward 2 hours my car has the new set on. he kept talking about how my car is his dream car and things like that and complimenting my car, then he told me heard a “rubbing grinding noise” and that it was just the tire touching the fender wall and that i’ll be fine if i get my fenders roll. this is a common thing with cars when you get a bigger setup so i wasn’t concerned at this point. i drive away from the lot and instantly it’s GRINDING and SCREECHING. by this time they were already closed. i got the car checked out the next morning and turns out these people did not install my wheels on correctly, and they also gave me the WRONG information. my rims are scraping against my struts constantly, damaging my brand new wheels & scraping against my struts. i’ve gone here constantly for all my cars and i’ve had a good experienced, but these new kids they’re hiring do NOT know what they’re doing. the manager was absolutely 0 help and rude, he told me to go talk to the manufacturers that i bought the wheels from, as if they’re the ones who put them on. i will be making sure i get compensation for this & my car is currently in the shop to make sure there’s no severe damage to the struts. do NOT trust these people.
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September 2023 by Steve Chambers
Warranty on my tires was initially rejected because I failed to rotate the tires. Ramiro took the time to work with the manufacturer even though he could have denied the claim on the basis of no rotations to get them to meet in the middle and offer partial coverage. Quick install & my truck is riding great again!