Elite Document Solutions, based in Schaumburg, IL, is a technology company dedicated to enhancing productivity and cost-effectiveness for organizations through its Xerox products and services. The company specializes in document management solutions, MFPs, desktop printer fleet programs, and OEM/aftermarket toner. Customers consistently praise the outstanding service provided by Earl and his team. Reviewers highlight their responsiveness and commitment to delivering a fantastic customer experience. One satisfied customer noted that after struggling with their current vendor, they found Earl, who quickly guided them through selecting a new copier and even provided a loaner during the transition. The installation process for new copiers is described as seamless and efficient, exceeding expectations. Additionally, Elite Document Solutions is recognized for their prompt support. A customer experienced a toner shortage and received a replacement in less than 30 minutes, with installation included. This level of service leads many to highly recommend Elite Document Solutions, with some expressing a desire to give them even higher ratings. With services like 24/7 help desk support, cloud scanning, and managed print services, Elite Document Solutions aims to meet the diverse needs of its clients effectively.
Earl and his team are fantastic! They provide great customer service and the prices on their printers are hard to beat.Thank you Elite for making everything go seamlessly.-CSS Metals
December 2023
Earl and his team are the absolute best! They are super responsive if we need service and they deliver a fantastic customer experience!
August 2023
Earl and his team went above and beyond with the installation of our new copiers. The process was seamless and far less work than we anticipated. Would highly recommend Earl and Elite Document Solutions.
