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March 2024 by J S
I recently rented a vehicle for over 2 months from them and honestly ZERO complaints!Marcin is a great guy, who takes care of the costumer. He gets you in and out quickly. Fantastic customer service overall, Marcin doesnt try to upsell or pressure you into anything extra. I am hoping I will not need to rent a vehicle again for quite a while, but if/when I do I will definitely be renting from Macin and Hertz, Thanks again.
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December 2023 by SAM BRIGHT
Over All it was good experience
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August 2023 by Kaival Gyan Mandir
We have rented one 12 passengers van at this location and staff (Dave Patel) was very friendly and accommodating. Even though we reserve them under Expedia. I would highly recommend him and this location for future need. I was also offered after hour drop off location, which shows great customer service.
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July 2023 by Pat Breslin
The day I walk into a car rental place and walk out with the price I was quoted would be amazing. They quote one price but then say if u don't take this or that, then you're liable for all this. Someone needs to make this experience better.
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June 2023 by Jose Macedonio
They serve you very well, they are better than enterprise Enterprise I recommend this place one hundred percent
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June 2023 by Lauren Bachar
Reserved a vehicle, went to location in Glendale Hts, IL. Was told they did not have a vehicle for me - they obviously overbooked. No assistance from the two customer svs guys. I felt like a pesky insect they wanted to "shoo" away. THEN, I had to hitchhike home as they don't offer complimentary rides to customers. I can only say Apparently, their company motto is: Standing in the Nile River and saying "I'm in da-nile"NEVER going back again. NEVER!
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June 2023 by Mr Hollywood
The Worse place to ever rent a vehicle.i arrived at 930am like my appointment was scheduled, I get there to find out that they had no vehicle ready for me.then the older Indian man was so rude and was no help at all. People trust me when I say this STAY AWAY ...
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May 2023 by Jose Martinez
People worst service ever please stay away.the employees are very rude especially the older Indian man.i will never again take my business there.
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February 2023 by Sagar T
My experience with Hertz Glendale heights is nothing but amazing. I needed a car seat and Ohare doesn't have any cars. I was searching for the locations near Ohare with car seat and none has them. Dev from Hertz Glendale heights came to rescue and mentioned that he has one. he sent pics of car seat to me on Whatsapp to make sure that the car seat is the right one. He doesn't need to do but he did. I even got an upgrade for Ford Escape. The location but weird, it's inside sunrise Chevy but you can find it. Thanks a lot once again Dev. May you get the best things in life. I highly recommend Hertz Glendale heights.
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January 2023 by oji ojonugwa
Mr. David is exceptional in customer service and satisfaction. He was patient to answer my unending questions and helped me navigate my rental hurdles.Thank you very much.
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December 2022 by Clinical Supervisor
Inadequately staffed many people sitting around waiting for cars and then had a problem with billing
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November 2022 by Martin I.
Zero stars. Stood there in front of them for over 10 minutes. One of the workers looked at me and didn't even acknowledge or say a word. Went to someone that worked in the dealership and he was more help in answering the questions. Garbage customer service with extremely unprofessional employees. Completely ignored a customer in need of a rental car. Never renting from hertz again.
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November 2022 by Jesse Sanchez
The manager at this location is great very helpful and goes the extra mile when I need a rental vehicle
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October 2022 by Eddie Aiello
Great experience with this local office… it is a little hard to find with the gps bringing you to a car dealership. Sunrise Chevy, little did I know it is located in the dealership. I was looking for a free standing building with a big sign.. not the case with this location. However the car was great and I was in and out in a minute….
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September 2022 by Mohammad Qureshi
The Caucasian gentleman with the slight European accent was extremely helpful and knowledgeable. Impeccable customer service
