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November 2023 by S H
They wanted to buy all my things but for 20 dollars everything was name brand and technically new..I would understand if they were selling clothing for cheap but they buy your things for pennies on a dollar and upsell them at the highest prices.The Workers are nice though.
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October 2023 by Kaliana Kalnas
This is the best Plato’s location. I’m near the Schaumburg store and would rather drive to this one! Granted recently they have so many drop offs that selling is a little difficult, but overall if you’re going to sell here the chances of them buying more is better than other locations.The variety of styles and the size of this location is so much better!Staff are friendly too!
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September 2023 by Maria Quiroz
dropped 2 boxes of shoes on Saturday 9/ 9 /23 Round 1030 am I was toldThey only lure and a certain younger generation itemsBit there are no signs around that indicate that! thumbs down?
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August 2023 by Laura G.
The service here was appalling. I got to the store at 8:15 pm. They close at 9. I picked out 5 pairs of pants to try on by 8:30, and was told the dressing rooms were closed already for the night. When I asked the girl why the dressing rooms closed a half an hour before the store did, she told me that it "takes too much work to close down the store already," and they didn't want to have to bother with the dressing rooms also. No sale from me, then, I guess. Way to put in that effort, girls.
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June 2023 by Jariley Martinez
I’ve been to this Plato’s closet for many years because I’ve lived in the area my whole life. I’ve always had a good experience with selling my clothes but this last time was the WORST. My items were not checked at all, they were in the same place and order I put them in the bag I dropped off. They were confusing my bags with garage because one of my bags had a bunch of used napkins and receipts in them. 80 % of my items were brand new, with tags and they didn’t except anything. They’re pricing has been awful lately as well. I don’t think I’ll be coming back to this location in the future.
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June 2023 by Jack T.
I went in with my friend today. She had four bags, there was only one person in front of us, and it took three hours. When we went back to go pick up the clothes, they said they did not take a single thing from the bag. She had clothes with tags on them from princess Polly and boutiques. She also had a lot of Lululemon, jean shorts, jean skirts, crop tops, tank tops, rompers, and dresses, and you're telling me not one of them was good.I find it hard to believe that none of these clothes were excepted, considering I looked at the clothes on the rack and they all had holes and stains on them, not to mention just not being cute.Do not come here it's a joke.
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April 2023 by Elizabeth Virgen
We brought stuff to this store and the employees were a bit rude. And every time they are really busy or overwhelmed with buys they never buy anything. Leading to me wasting time,gas,money, and patience on a store that doesn’t care. If you were gonna go to a Plato’s closet DO NOT GO TO THE ONE IN GLENDALE HEIGHTS!!! The Plato’s in Schaumburg is a million times better, they treat their customers with respect and actually purchase your stuff. And they DONT have snarky employees!
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March 2023 by joeguapito Forty
Best Plato’s I have been in!! All staff were very friendly and helpful to the needs of their shoppers and sellers, especially Mackenzie. She’s the best! Also, this location has so many amazing finds with clothes and shoes and purses!! Accessories too. Check this place out!
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March 2023 by Samantha
This place has a lot of garbage clothing with stains and snags, but wouldn’t take my brand name stuff. I brought in very gently used items, some only worn once and they told me they had stains and were out of style. None of them had stains and most were brand name. I don’t think they really even look through stuff. They also sell stuff from SHEIN but again won’t take actual nice, good quality stuff. Offered me $7 total for one brand new Aldo tote and a gently used Apt. 9 bag. It’s a joke. You’re better off going to sell at the Villa Park Plato’s or selling on Poshmark.
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January 2023 by Natalye A.
Unhelpful and rude staff, awfully picky for a dump location- literally it's messy store
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December 2022 by Madison G.
I have never experienced worse customer service than when I visited this store the other day. Some sweet girls assisted me with what I was looking for when all of a sudden a woman working there started cussing at them and scaring them- and honestly frightened me too. I have never felt so uncomfortable and unwelcome in a store in my life. I come to find out that woman's name is Kei. She was on the phone screaming while behind the front counter and scared me. I will never return to this store as long as people like her are working there.
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December 2022 by Rachel D.
I worked at this location for over a year, I'm extremely familiar with what behavior from staff is acceptable and what is not, and what I witnessed today was more than unacceptable, it was straight up inappropriate. An employee by the name of Kei was yelling around the store about her doordash order not working, and while ringing me out (I was picking up clothes I had sold) continued to mention this at full volume, eventually dropping the f-bomb. Additionally, when I was originally dropping off my clothes to sell, she was eating behind the counter and openly joking about it. This is unacceptable. Shame to this employee and whoever hired her.
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November 2022 by Becca B.
Not the best. Not the worst. Took a while, and they didn't buy anything. Probably would have good luck if you're trying to sell mens or plus size clothes, they had a sign that they were looking for those items specifically - so if you're trying to sell items in those categories you probably will have better luck.
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November 2022 by Dianna Reed
So far, they have an amazing used clothes here. It was all worth it.
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August 2022 by averie r.
it is seriously so hard to believe the girls working here are still employed. me and my friend came in about a week ago because she had one bag of clothes to sell and they told us it'd be a two hours wait because their were two buys in front of us which were both smaller then my friends bag. so we walked around the store for about 30 minutes and the whole time we were there the 3 workers were all just hanging out and gossiping not going through bags, or doing literally anything just hanging out. safe to say i'll stick to any other plato's considering this isn't the first time this has happened at this location
