-
September 2023 by Peter Brown
Corporate greed. They bought my local storage unit jacked up rates instantly. Several emails asking for a review here you go Prime! Don’t like management don’t recommend. Stay away.Update they are still horrible and still don’t care about their customers I highly recommend staying away
-
August 2023 by Graciela Delossantos
I came in as a first time storage user and Tammy was AWESOME!! She is informative about the prices and the units. Ask for Tammy! She is the best!
-
August 2023 by Ailane Zaragoza
Absolutely love prime storage! It's all 1 floor! Nice stairs! Very clean! Best feature....they have restrooms!!!!
-
August 2023 by MIRZA BAIG
Tammy was very rude and unprofessional in her conversation. I ended up moving my stuff to a different storage.
-
July 2023 by Michael Locke
Had a great experience dealing with Tammy. We prepaid for a year under the prior owner, and when it was time to make another payment, Tammy worked with us to grandfather the old rate for another 9 months.
-
July 2023 by Richard Szablewski
I was just at Prime Storage, in Glendale HTS, 325 Army Trail Rd..Leonce and Tammy, are the Best. They both were very helpful. They took the time, to explain everything to us. If anyone has precious memories they need to be stored in a climate controlled environment. Prime Storage is the perfect place for your, precious memories. It was very nice to see the smiling faces of, Leonce and Tammy, at Prime Storage. That’s why I rate 5 stars. Sincerely., Richard Szablewski, a very satisfied customer.
-
July 2023 by Marco A Curiel
Everything was fine, until I had to move out. They told me there was a $35 fee because I did not give them a two week notice.
-
May 2023 by Francisco Garcia
Very good customer service from their employees especially from Leonce, guided me through everything and was extremely helpful with any questions and concerns!
-
May 2023 by ken zeiger
When you leave they try to make up things like you have not cleaned out the locker. I personally cleaned up better than the unit was issued to me but some lady tried to argue with me. I will never use them again.
-
May 2023 by Luz Solis
Very good service. Leonce was very helpful and he was so good at explaining everything to us. I 100% recommend this place. Good customer service ☺️☺️
-
May 2023 by WinterWidow 25
Prime Storage bought out the company I originally had my storage with. I was paying $109 for my unit and instead of grandfathering in existing customers, they raised my price to $180. The corporate greed has soured my experience and I honestly can't recommend them.
-
March 2023 by Craig List
New ownership nasty. Staff they brought in nasty as well. Fees, fees, fees. They have thought of every way you ding you. Building nice and easy access. Good luck!
-
February 2023 by Alex Ayala
There is a fee to use dumpster. The raised prices by 60%
-
January 2023 by orlin ayala
My advice!! Go somewhere else. They just raised the monthly fee by 60%.So, if you choose to go with them, espect a monthly fee increase the following year by 60%. Forcing you to move out!oh and initial customer service it's great. After that forget about it. They never answer the phone and never rerurn your messages .
-
January 2023 by Isabel Uribe
Raised prices by 60%. Go somewhere else!
